Jobs · Customer Service · Texas

Full Time - Sales Associate - Building Materials - Closing

Lowe's Companies, Inc. · Victoria, TX · 1 mo ago
Customer Service$83/hrFull-time
We need to output HTML fragment with sections: About the role? Actually we need to use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections that have real specific content. We must not repeat job title. We must not include Job ID etc. Must remove boilerplate, navigation, legal, EEO, duplicated lines, application instructions. Must preserve all substantive info. We need to parse the posting. Content: - Intro: "Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges." - "How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits." - "Your Day at Lowe's As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets, Flooring, Live Nursery, Inside Garden, Hardware, Tools, Millwork, Building Materials, Plumbing, Electrical, Paint, Home Décor, Tool Rental, or Pro Services." - "Key Responsibilities Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service. Assist customers with locating and handling merchandise Down stock merchandise by looking for empty areas on shelves and replenishing supplies Process orders and deliveries accurately so customers receive merchandise as expected and on time Cross-functionally train in other areas of the store to help deliver the best customer service Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds) Guide customers through shopping or checkout Complete other duties as assigned" - "Minimum Qualifications 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information 6 Months Experience using common retail technology, such as smart phones and tablets Reading, writing, and performing basic arithmetic (addition and subtraction) Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation" - "Preferred Qualifications 6 months of Retail and/or customer service experience Bi-lingual skills Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)" - Then "Lowe's commitment to growth and teamwork extends to the community as well. To better equip our stores and serve our communities, we strongly encourage bilingual, military, and veteran talent to apply and join our team." - "Travel Requirements This role does not require regular travel; however, this role may need to travel occasionally to meetings, training, or to support neighboring stores." - "Working Conditions Environmental factors vary by location. You may be working in both inside and outside weather conditions. Exposure to varying climates, including extreme heat or cold, wet, damp, humid, windy, or drafty conditions, is possible. You may be exposed to constant or intermittent noises in addition to moving or shaking objects and equipment. Lifting methods vary based on role, weight, and volume. Associates must follow guidelines, limiting single lifts to 75 pounds. Team lifts are used minimally starting at 75 pounds or when needed. Powered equipment should be used as required, with proper training or assistance from a trained coworker." - Then "About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com." - Then duplicate "About Lowe’s Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com." - Then "Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law." - Then "Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits." We need to remove boilerplate: EEO, equal opportunity, legal, duplicated lines, application instructions (the benefit link maybe keep? It's part of benefits description; we can keep but not as separate instruction? The instruction "For information about our benefit programs and eligibility, please visit ..." appears multiple times; we can keep one mention maybe but it's still instruction. The rule says remove application instructions. Benefit link is not exactly application instruction but it's a reference. Might keep as part of benefits description but maybe we should drop the sentence "For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits." as it's a pointer. However the rule says remove application instructions; benefit link is not application but still maybe considered reference. Safer to keep benefit info but drop the link sentence? The instruction says "remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." The benefit link is not application instruction; it's informational. Might keep but could be considered duplicated lines (appears twice). We'll keep one mention maybe but better to drop the link sentence to avoid being considered application instruction? Not sure. I'd keep the benefit description but not the link. We need to structure sections. Potential sections: - About the role (intro + How We Support You + Your Day at Lowe's maybe combined). Could be "About the role" includes overview and day-to-day. - Responsibilities (Key Responsibilities) - Requirements (Minimum Qualifications) - Qualifications (Preferred Qualifications) maybe separate. - Skills (maybe combine with qualifications? But we have separate sections for Skills; we could put bi-lingual skills etc under Skills. But we have Preferred Qualifications includes bi-lingual skills and certification. Could treat as Skills. - Benefits (from How We Support You: health insurance, tuition assistance, 401(k), ESPP, 10% discount, Track to the Trades). Also mention flexible schedules? That's schedule. - Pay (Starting rate of pay may vary...). That's pay info. - Schedule (flexible schedules mentioned). Also part-time vs full-time. - Travel Requirements (maybe its own section? Not in list but we could include under Working Conditions? Not required heading. The allowed headings are limited to those; we should not create extra headings like Travel Requirements. So we need to fold travel info into maybe Responsibilities or Working Conditions? Not listed. Could include under Responsibilities? Might be okay to include under Responsibilities as a bullet? But rule: only use those headings; we can still have other content not under headings? The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It implies we should use those headings for sections; we can still have other paragraphs not under a heading? Probably we should organize all content under those headings; any content not fitting could be placed under About the role or Responsibilities etc. Travel info could go under Responsibilities (maybe as a bullet). Working Conditions could go under Responsibilities or maybe under About the role? But we have no heading for Working Conditions; we could incorporate into Responsibilities as a bullet. We must not create Pay/Schedule/Benefits sections unless posting actually states them. It does state benefits, pay, schedule. So we can include those. We must not include sections with filler like "commensurate with experience". We have actual content. Now craft HTML. We'll produce:

About the role

... combine intro, How We Support You, Your Day at Lowe's (maybe summarised). Must preserve all substantive info; we cannot summarize away detail. Must preserve all substantive information; do NOT invent or summarize away detail. That means we cannot condense or omit details; we must keep all details. So we need to keep the exact sentences? We can keep them as is, maybe split into paragraphs but not lose info. Thus we need to include all substantive sentences from those sections. Let's extract substantive sentences: From "Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This is an excellent role for those who want to engage with customers and help them solve their home improvement challenges." From "How We Support You Whether you need a part-time position or a place to plant yourself and grow, Lowe's is ready to support your goals. As a Lowe's associate, you'll gain access to many benefits beyond competitive pay and flexible schedules. Make your well-being a priority with multiple top-tier health insurance options. Explore educational opportunities with Lowe's tuition assistance program. Take charge of your financial future with a company-matching 401(k) and optional Employee Stock Purchase Program. Gain extra savings with a 10% Associate Discount. Learn new trade skills with our Track to the Trades program. For information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits." From "Your Day at Lowe's As a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met. While you will spend most of your time listening to customers, answering questions, and organizing merchandise, your daily responsibilities may vary by department. Customer Service Associates work in one of the following departments, based on hiring needs and skillsets: Appliances, Cabinets,

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