Full Time Receptionist

The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US.

About the role

Welcomes visitors and answers incoming calls in a warm, pleasant, and professional manner. Maintains a clean and neat reception area, handles specific services and tasks as assigned, and seeks administrative support as needed.

Responsibilities

• Provides a welcoming environment for residents, staff, and all visitors.
• Maintains up-to-date knowledge of the services provided.
• Greets visitors courteously and directs them to the appropriate area or personnel; answers routine questions.
• Operates paging/telephone system.
• Answers incoming calls, both internally and externally, in a warm, pleasant, and professional manner.
• Takes detailed messages when appropriate and ensures that messages are relayed promptly to the intended person.
• Ensures that the reception areas are clean, neat, and inviting.
• Prepares outgoing mail for pickup.
• Sorts and distributes incoming mail for distribution to departments.

Requirements

• Must be able to read, write, speak, and understand the English language.
• Must be capable of operating computer, copier, postage meter, fax machine, intercom, and telephone system.
• Must be capable and comfortable learning and using new computer operating systems, word processing, spreadsheets, and email.

Qualifications

Preferred: High School diploma or GED.

Schedule

• Thursday: 4pm to 9pm
• Friday: 4pm to 9pm
• Saturday: 8am to 9pm
• Sunday: 8am to 9pm