Full Time Office Services Manager (AM)
About the role
Join Silverado Franklin and be part of a nationally recognized team ranked in the top 10 nationwide by Fortune Magazine’s Best Workplaces in Aging Services™. For over 27 years, Silverado has been delivering exceptional care to individuals with Alzheimer’s and other forms of dementia while creating meaningful careers for those who serve. We’re a certified Great Place to Work® and proud to offer competitive pay, benefits, and growth opportunities.
Responsibilities
- Maintain all team member personnel information and manage HR recordkeeping and processes on-site
- Oversee the associate lifecycle, including pre-hire, onboarding, and offboarding
- Champion new team member onboarding and orientation, ensuring a welcoming experience
- Collaborate with Talent Acquisition to support hiring and recruitment processes
- Assist in Risk Management with workers’ compensation reporting and follow-up
- Support HR with leave of absence and accommodation processes
- Supervise and manage receptionist scheduling and performance
- Partner with the Administrator and leadership team to promote engagement and morale
- Order office supplies and maintain spend-down sheets for department budgets
- Reconcile and submit community expenses, including p-card charges and petty cash
- Maintain and update community licenses and certificates per regulatory requirements
- Absorb and update community licenses and certificates per regulatory requirements
- Assist with care of community pets and demonstrate passion for working with individuals with dementia
- Exhibit empathetic communication with residents, families, and associates
- Perform other duties as assigned
Qualifications
- Associate or bachelor’s degree in Human Resources or related field preferred, or equivalent experience
- 3+ years of business office management experience preferred
- 2+ years of HR experience with knowledge of employment and payroll laws
- 1+ year of supervisory experience, including coaching and team development
- Strong attention to detail and organizational skills
- Proficiency in Microsoft Office Suite
- Effective communicator in verbal and written English
- Ability to work flexible hours, including evenings, weekends, and holidays as needed
Why Choose Silverado?
- Ranked by Fortune Magazine in Best Workplaces in Aging Services
- Certified as a Great Place to Work®
- Internal mobility and growth opportunities across all positions
- Schedule: Full time, AM shift, Monday - Friday
- Anticipated pay range: $70,000 USD - $75,000 USD
- Silverado offers the following benefits to eligible employees:
- 401(k) matching
- Health, Dental and Vision Insurance
- Flexible Spending Account (FSA)
- Paid time off
- Tuition reimbursement and professional development assistance
Benefits
- Referral program
- Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs
Pay and Schedule
- Anticipated pay range: $70,000 USD - $75,000 USD
- Schedule: Full time, AM shift, Monday - Friday
Benefits
- 401(k) matching
- Health, Dental and Vision Insurance
- Flexible Spending Account (FSA)
- Paid time off
- Tuition reimbursement and professional development assistance
Equal Opportunity Employer
Silverado is an equal opportunity employer. We do not discriminate against candidates based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
Contact Information
To apply, please visit our website at [Insert Application Link Here].