Full Time Mini-Golf Attendant - The Inn at Canaan

About the role

The Inn at Canaan is seeking a Full-Time Mini-Golf Attendant to join their hospitality team. This position offers a unique opportunity to work in a growing property, with plans for luxury suites and cabins. The ideal candidate loves interacting with people and making a positive impact on guests' lives.

Responsibilities

• Greet visitors and provide appropriate services, assistance, and general information.
• Ensure the miniature golf course area is safe and patrons are participating in a safe manner.
• Prepare and maintain golf course and restroom facilities by cleaning, sweeping, restocking supplies, and disposing of trash.
• Supervise birthday parties, group outings, and other rental functions.
• Answer telephone and provide information regarding facility operations, activities, and functions.
• Plan, create, and carry out appropriate program activities.
• Arrange supplies and equipment for participants/staff; ensure equipment and supplies are functioning properly.
• Respond immediately and appropriately to secure safety of patrons in the event of an emergency.
• Administer first aid if needed.

Requirements

• General knowledge of functions and activities of the facility.
• General knowledge of safety precautions and procedures relative to the facility.
• General knowledge of customer service standards.
• Skills in the principles and techniques of customer service.
• Ability to physically perform moderate manual work.
• Ability and willingness to work with children and families.
• Ability to react calmly and effectively in emergency situations.
• Ability and willingness to work within the policies and guidelines set by the City.
• Ability to utilize safe practices, follow safety/security procedures, and enforce safety rules and regulations.
• Ability to speak clearly and deal with patrons, staff, and the general public in a positive, courteous, tactful, and professional manner.
• Ability to communicate clearly and effectively, orally and in writing, with a good grasp of the English language.
• Ability to read, understand, follow, and carry out written and oral instructions or directions.
• Ability to read, write, and copy information accurately.
• Ability to add, subtract, multiply, and divide.
• Ability to serve as a model for and promote responsible behavior.
• Ability to contribute to a positive and enjoyable experience for all program participants.
• Ability to work with supervisor and coworkers using teamwork approaches.
• Ability to demonstrate professional work habits including reliability, dependability, punctuality, adaptability, creativity, and enthusiasm for the job.
• Ability to fulfill all duties with ethical conduct, individual initiative, and responsive service.
• Ability to interact professionally and cooperatively and establish and maintain effective working relationships with associates, supervisor, officials, patrons, program participants, the general public, and all those encountered in the course of work.

Physical Demands

• Regularly walks, stands, stoops, kneels, crouches, pushes, pulls, bends, and reaches with hands and arms.
• May lift, carry, and/or move objects or materials weighing up to 25 pounds, and may occasionally lift, carry, and/or move objects or materials weighing up to 60 pounds.
• Vocal communication is required for expressing or exchanging ideas by means of the spoken word and for conveying detailed or important instructions to others.
• Hearing is required to perceive information at normal spoken word levels, to receive detailed information through oral communications, and/or to make fine distinctions in sound.
• Visual acuity is required for operation of machines and equipment, analyzing written or computer data, visual inspection involving small defects and/or small parts, determining the accuracy and thoroughness of work, and observing general surroundings and activities.

Work Environment

• Outdoor environment subject to seasonal temperatures, adverse weather conditions, wetness, slippery surfaces, humidity, dust, dirt, fumes, insect bites/stings, garbage, and other dangers and distractions associated with a park setting.
• Exposure to toxic or caustic chemicals and allergenic substances, as well as blood and body fluids when rendering first aid.
• Near moving mechanical parts or systems.
• Noise level may be loud in the golf course setting; the worker may have to shout to be heard above the ambient noise level.
• Interact with distressed or upset staff and/or patrons in interpreting and enforcing policies and procedures.