Full-time Medical Assistant (Mileage Stipend Available)

Austin, TX – Clinical Support

About the role

Join our clinical staff as an essential Aspire Allergy Medical Assistant and contribute to our mission of curing patients with allergy, asthma, and sinus problems. You’ll be administering allergy tests and injections, providing exceptional support during in-office procedures, and assisting with front-office administrative tasks. Help us deliver an extraordinary patient experience from start to finish.

Clinic locations:

• Westlake: 5656 Bee Caves Rd C-104, West Lake Hills, TX 78746
• Lakeway: 12801 Shops Pkwy Ste 400, Bee Cave, TX 78738

To support travel, a mileage stipend/reimbursement is provided for eligible travel between clinic locations.

Schedule

• Monday, 8:00 am–5:00 pm (Lakeway)
• Tuesday, 7:30 am–4:30 pm (Westlake)
• Wednesday, 8:00 am–5:00 pm (Westlake)
• Thursday, 7:30 am–4:30 pm (Lakeway)
• Friday, 8:00 am–12:00 pm (To be determined)

Responsibilities

• Escort patients to exam room; obtain vitals, past/present medical history, and current medication list
• Effectively communicate allergy testing and treatment protocols to patients
• Administer subcutaneous, intradermal, and intramuscular injections
• Conduct thorough and accurate spirometry testing
• Perform all testing and treatment in accordance with Aspire Allergy’s protocols and safety measures
• Navigate EHR system to record accurate patient health information
• Serve patients & visitors by greeting, welcoming, and directing them appropriately
• Assist in answering incoming and outgoing phone calls and providing accurate information
• Track clinical inventory and resupply when needed
• Ensure all end-of-day reports and logs are accurate and complete
• Follow all HIPAA rules and regulations including confidentiality of patient information
• Adhere to Aspire Allergy’s protocols and safety measures
• Adhere to OSHA requirements including universal precautions and sharps disposal guidelines
• Willingness to be cross-trained in a variety of both front- and back-office duties to provide full-cycle clinic support, including:
  • Become proficient in the Practice Management (PM) side of our Electronic Health Record
  • Obtain CT authorizations
  • Scan patient documents and medical records and attach them to charts
  • Check patients in, including obtaining correct information such as demographics, PCP, contact, and insurance information
  • Check patients out, including taking payment
  • Communicate an Out-of-Pocket Max for a patient
  • Send End-of-Day emails to appropriate parties
  • Schedule patient appointments
  • Enroll patients in treatment of choice

Requirements

• Must have basic knowledge of medical terminology
• Must possess exceptional customer service skills
• Must be able to effectively and clearly communicate with others to exchange information
• Must be able to administer subcutaneous, intradermal, and intramuscular injections
• Must be able to manually take patient vital signs
• Must possess the ability to maintain effective working relationships with patients, medical staff, and the public
• Must possess the ability to react calmly and effectively in a difficult or emergent situation
• Prolonged periods of standing, walking, bending, stooping, pushing, pulling, balance with full range of body motion including handling and lifting up to 20 lbs
• Manual dexterity sufficient to operate a computer/keyboard at 50 wpm, calculator, telephone, copier, and fax
• Ability to operate a motor vehicle to travel between clinics
• Valid driver’s license

Qualifications

Required:

• Valid driver’s license

Preferred:

• Completed Medical Assistant Program or Degree
• 1+ years of Medical Assistant Experience
• 1+ years of Medical Receptionist Experience
• Medical Assistant Certificate, vocational nurse license, or related experience
• Current CPR Certification

Benefits

• Mileage reimbursement for eligible travel between clinic locations
• Medical, Dental, and Vision Insurance
• Generous Paid Time Off and 10 Paid Holidays
• Free Allergy Testing and Discounted Treatments
• 401(k) + Generous Employer Match
• Employee rewards program