Full-Time Medical Assistant Court St. Clinic
Mobile Health is a market leader in occupational health and employment-related screening services across the United States. With five owned-and-operated clinics in New York City and over 6,500 affiliated locations, we serve millions of patients annually. Our comprehensive services include drug testing, physicals, respirator fit testing, hearing testing, vision screening, vaccines, and titers.
About the role
The Medical Assistant (MA) supports the delivery of high-quality occupational and primary care services by performing both clinical and administrative tasks within Mobile Health’s clinics. This role plays a key part in preparing patients for exams, assisting providers, and ensuring smooth clinic operations that align with established protocols, regulatory requirements, and company standards. The MA works collaboratively with nurse practitioners, X-ray Technicians, and administrative staff to ensure accurate documentation, proper infection control practices, and a safe, efficient experience for every patient.
Responsibilities
- Answer telephones in a courteous and professional manner and respond to inquiries
- Monitor the waiting room and assist patients with check-ins, check-outs, and questions
- Registration and data entry of patient information and history
- Collect blood and urine samples according to policy and procedures
- Take and record patient vital signs
- Prepare patients for medical tests and examinations
- Ensure patient flow moves efficiently
- Receive and convey messages in writing, verbally, and electronically
- Interact with clinicians, other health professionals, and staff in a courteous and professional manner
- Maintain confidentiality of all Personal Health Information as dictated by HIPAA laws
- Verify accuracy and ensure all required payment documentation is complete
- Complete charge tickets and ensure receipt of money
- Fax, scan, and file documents
- Place orders for clerical and clinical supplies as directed
- Participate in ongoing professional development activities
- Perform any other administrative duties as directed by Management
- Additional duties as assigned
Requirements
- Certification/Registration as a Medical Assistant
- 1-2 years' experience as a Medical Assistant preferred; recent graduates welcomed
- Experience with electronic medical records systems
- Proficiency with computers
- Ability to relate well to patients and staff
- Superior communication and interpersonal skills
- Able to work independently and as part of a team
- Basic math and literacy skills
Skills
- Ability to utilize communication techniques that generate trust, collaboration, and open two-way communication
- Demonstrates ability to learn innovative approaches, tools, and methodologies
- Flexible and able to multi-task; can work within an ambiguous, fast-moving environment while driving toward clarity and solutions
- Ability to review related information and systematically identify root causes of difficult problems
- Capable of analyzing alternate approaches and developing practical solutions
- Ability to behave in an honest, fair, and highly ethical manner with consistency in words and actions
- Strong business process and service skills, including giving and receiving feedback, active listening, conflict resolution, negotiation, group facilitation, delegation, coaching, influencing, and visioning
- Strong MS Office skills (Word, Excel, etc.)
- Knowledge of occupational health is a plus
Benefits
- 401(K)
- Professional growth opportunities
- Flexible working arrangements
Pay
Salary Range: $19.00-$21.00 per hour
Schedule
Clinics are open Monday through Friday between the hours of 7am-6pm (hours vary based on location and day).