Full-Time Key Holder - Sam Edelman

Since 2004, Sam Edelman has been synonymous with aspirational luxury. Inspired by timeless American elegance, Sam Edelman’s innate understanding of the customer translates conceptually into a modern lifestyle informed by rich heritage, creativity, and innovation. Sam Edelman is a complete lifestyle brand with flagship stores in premier locations around the US.

About the role

We seek a confident, proactive, and trend-savvy Key Holder with previous experience working with a luxury or contemporary fashion brand. You’re perfect for this position if you’re a strong sales-driver who enjoys spending time on the floor working with your team and clients.

Responsibilities

• Elevate the Store Experience: Assist in the overall shopping experience for all Sam Edelman Clients utilizing the “The Sam Style” model, providing an inviting world-class experience with a customer-first approach. Actively engage and build relationships with customers.
• Deliver on Visual Merchandising Standards: Assist store leadership with executing product placement and visual standards consistent with company guidelines and expectations. Keep the store clean, organized, safe, and easily shoppable.
• Drive with Passion: Meet performance metrics by exhibiting passion and enthusiasm for the brand and embracing and promoting company initiatives, contests, and strategies. Deliver clear, concise, and timely communication to the store team and Store Sales Manager.
• Embody Respect and Professionalism: Engage in our professional store culture where all associates’ contributions are valued, respected, and appreciated.
• Completes other projects and assignments as directed by management.

Qualifications

• High School Diploma/GED
• 1-3 years of experience in retail store sales, customer service/hospitality environment, and/or a combination of applicable experience in a comparable brand environment
• Able to build constructive and effective relationships within the store
• Demonstrates an ability to communicate positively with store associates at all levels
• Must exercise independent judgment and discretion partnering with Store Sales Manager and/or Assistant Managers, as needed
• Working knowledge of general retail practices and procedures
• Ability to work effectively within a team
• Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, weekends, and extended hours

Physical Requirements

• Ability to regularly lift up to 40 lbs. from floor level to above shoulder height utilizing appropriate equipment and safety techniques
• Ability to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Ability to be mobile on the sales floor for extended periods of time

Benefits

• Career Advancement Opportunities: Whether on the vibrant sales-floor or our whimsical NYC corporate office, we encourage growth for our passionate and driven associates when the right match of skills and opportunities align.
• Commissioned Sales Earnings: Opportunity to expand your earnings with uncapped commissions. Final compensation can vary based on guaranteed hourly earnings and opportunity for commission-based earnings in a given pay period.
• Monthly Incentive Opportunities: Eligible to earn a monthly incentive bonus if store meets required sales and performance goals.
• Shoe Discount: 50% discount on Sam Edelman shoes, plus 30% associate discount across all Caleres’s retail stores – Famous Footwear, Naturalizer, and Allen Edmonds.
• Contest Rewards: Engage in friendly competition through our contests, where winners are celebrated with exciting prizes.
• Get Paid When You Want: Access earned pay early with Dayforce Wallet (without fees).
• Employee Assistance Programs: 24/7 access to a comprehensive suite of individual support options, including emotional support, work-life solutions, legal guidance, financial resources, and more, via online and phone.
• Benefit Offerings: PTO, medical benefits, and 401(k) for full-time associates. For more details about our Total Rewards package, visit yourcaleres.com.