Full-Time HR Assistant/ Office Coordinator Monday -Friday

About the role

HighCom Security Services Inc. is an all-inclusive, high-end security services firm headquartered locally in the Bay Area. We specialize in terrorism-prevention strategies and provide the highest level of security and protective services to corporations, private organizations, government agencies, and high-profile individuals. Here at HighCom, we are dedicated to the success of our employees and our customers, and believe our continued success is a result of the top-quality candidates we hire to join our Team!

Responsibilities

• Answer and direct incoming calls, quickly and efficiently screen calls, and forward or direct them to the appropriate extension.
• Produces weekly, monthly, quarterly, and annual reports to the HR Department.
• Provides stellar customer support to internal and external customers with the willingness to always go that extra mile to ensure customer satisfaction.
• Manage general office operations, including scheduling, filing, and correspondence.
• Aid in internal communications, company events, and office coordination.
• Assist with recruiting and onboarding, including job postings, candidate sourcing, and resume screening through JobScore ATS, scheduling interviews, and coordinating candidate communications.
• Help prepare letters, new hire packets, and onboarding materials.
• Support new hire orientation and ensure smooth transitions for incoming employees.
• Maintain employee records and update HR databases.
• Aid in PTO tracking, benefits administration, and employee engagement initiatives.
• Help implement HR policies and procedures in alignment with company standards.
• Provide confidential support on HR matters as directed by the HR Manager.
• Aid other administrative staff or departments with overflow work, including word processing, data entry, and file management.

Requirements

• High school diploma or equivalent required.
• Some college education or business classes are highly desirable.
• Previous HR experience is needed.
• Minimum 2 years of working experience in an office environment.
• Demonstrated excellent organizational and time-management skills.
• Demonstrated ability to multitask and work in an environment with interruptions.
• Demonstrated ability to maintain strict confidentiality.
• Possess exceptional customer service skills and the ability to interface professionally with all levels of internal and external customers.
• Ability to work independently as well as in a team environment with limited supervision.
• Must have excellent computer skills, including comprehensive knowledge of Microsoft Office products: MS Word, MS Excel, MS Outlook.
• Experience using web/cloud-based programs is a plus.