Jobs · OTHR · New York

Full-Time Hourly Captain | City Cruises New York

Hornblower Group · New York, NY · 1 mo ago
OTHRFull-time

Hornblower Group is a global leader in experience and transportation. Spanning a 100‑year history, Hornblower Group’s portfolio includes water‑ and land‑based experiences, ferry and transportation services, and a range of subsidiaries such as Hornblower Marine, Seaward Services, Inc., and Anchor Operating System, LLC. The company operates in over 10 countries, more than 50 U.S. cities, and serves over 20 million guests annually. Headquarters are in Orlando, Florida, with additional corporate offices in San Francisco, Boston, Chicago, London, New York, Dublin, and across Ontario, Canada.

Position Summary

The captain is responsible for the safe operation, maintenance, and overall condition of the vessel and the safety of all aboard. The captain supervises the vessel crew, directs daily activities, and must meet and maintain the minimum qualification requirements of the company and all regulatory agencies.

Duties and Responsibilities

  • The captain is the company’s onboard manager and representative.
  • Responsible for the safe and efficient operation and navigation, in all weather conditions, of the vessel as well as the safety of all people on board.
  • Ensure that the vessel is properly manned in accordance with the vessel’s COI and that accurate passenger counts are conducted and recorded.
  • Responsible for the training of the vessel crew and adherence to all applicable United States Coast Guard, Federal and State laws, including company policies and procedures.
  • Evaluate the capabilities and performance of each crew member, and keep the Operations Manager informed.
  • Immediately report any accident, incident, or unusual occurrence by the quickest available means to the appropriate manager, and ensure that the company’s Accident/Incident/Unusual Occurrence forms and/or USCG Form 2692 are completed accurately and promptly.
  • Responsible for the appearance and cleanliness of the vessel.
  • Perform specified preventative maintenance, including but not limited to gangways, diesel, hydraulic, pneumatic, electrical, water (potable, raw, black, and gray), fire suppression, communications, and navigation.
  • Ensure periodic engine‑room inspections are conducted while underway.
  • Document and report maintenance activities and deficiencies in the company’s Wheel‑House Software.
  • Be conversant with the vessel’s Security Plan to ensure security drills are conducted, recorded, and logged in a timely manner.
  • Conduct safety drills as required by USCG regulations and company policy.
  • Conduct daily job briefings at the beginning and end of the shift; log completion in the vessel’s logbook.
  • Ensure all crew conduct complies with company policies.
  • Ensure adherence to Coast Guard, federal, and local regulations.
  • Ensure strict compliance with the Emergency Response Plan.
  • Additional job duties as assigned.

Requirements & Qualifications

  • Minimum 100‑TON Master Inland or above License.
  • TWIC, First Aid/CPR.
  • Marine Radio Operator Permit.
  • Detail‑oriented with strong situational awareness.
  • Strong radar and navigation skills.
  • Strong focus on safety and teamwork.
  • Strong customer service, organization, and interpersonal skills.
  • Maintain a high level of organization, detail orientation, and meet deadlines.
  • Handle multiple tasks/projects simultaneously.
  • Establish and maintain effective working relationships as required by job responsibilities.
  • Listen effectively, assess situations, determine relevant issues, and suggest solutions.
  • Working knowledge of computer skills, including proficiency with Microsoft Office Suites.
  • Ability to understand and convey written and verbal information to coworkers and guests.
  • Maintain uniform and personal grooming in compliance with appearance standards.
  • Availability to work nights, weekends, and all major holidays.

Physical Requirements

  • Ability to work onboard a moving vessel in varying weather and sea conditions, maintaining balance and stability while underway.
  • Ability to stand and walk for extended periods throughout a shift.
  • Ability to navigate stairs, ladders, narrow passageways, and confined spaces commonly found onboard vessels.
  • Ability to lift, carry, push, and pull supplies, equipment, and inventory weighing up to 40 lb independently.
  • Ability to bend, stoop, kneel, crouch, reach overhead, and perform repetitive motions as required in food‑service and hospitality operations.
  • Ability to respond quickly and effectively during normal operations, guest‑service situations, and emergency procedures.
  • Ability to work safely in a fast‑paced environment with exposure to moving equipment, wet surfaces, temperature variations, and moderate noise levels.
  • Ability to visually inspect service areas, food presentation, cleanliness standards, and safety conditions.
  • Ability to communicate effectively with guests, crew members, and management in person and via radio or other communication devices.
  • Successful completion of vessel‑specific safety and emergency training.
  • Ability to work flexible schedules, including evenings, weekends, holidays, and extended shifts as operational needs require.

Work Environment

Work is performed primarily onboard a Coast Guard‑inspected passenger vessel, with duties split between dining, service, storage, galley‑adjacent, and administrative areas. The position requires regular movement throughout multiple decks and may involve occasional exposure to outdoor marine environments, including heat, humidity, rain, wind, and sunlight. The captain must be able to safely perform duties while the vessel is docked or underway.

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