FULL TIME - Guest Services - Front Desk Attendant - Fairfield Inn, Mansfield, MA
Lafrance Hospitality · Mansfield, MA · 3 wk ago
On-siteCustomer Service$17–$18/hrFull-time
Responsibilities
- Maintain a warm, welcoming and professional demeanor while interacting with all guests
- Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded
- Answer the phone in a professional & helpful manner
- Follow procedures on posting charges and settling guest accounts
- Effectively address and resolve guest problems to increase guest satisfaction
- Be knowledgeable of emergency procedures and Hotel policies
- PRACTICE punctuality for scheduled shifts
Requirements
- A friendly & welcoming personality is exactly what is needed to be successful as a Front Desk Attendant here at the Fairfield Inn & Suites
- Customer Service Experience
- Hotel Experience is a plus but NOT necessary
- Attention to detail
- Reliability
Benefits
- DailyPay - Get Paid Any Day!
- 401K Matching
- Brand Hotel Room Discounts
- Company Wide Hotel Room Discount Program
- Referral Bonus Incentive
- Retailer Bonus Incentive
- Annual Review Program
- Extensive Room for Growth
- Paid Training