Guest Services - Front Desk Attendant- Comfort Inn & Suites, Wilton

Responsibilities

• Maintain a warm, welcoming and professional demeanor while interacting with all guests
• Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded
• Answer the phone in a professional & helpful manner
• Follow procedures on posting charges and settling guest accounts
• Effectively address and resolve guest problems to increase guest satisfaction
• Be knowledgeable of emergency procedures and Hotel policies
• Be able to handle a fast paced environment
• PRACTICE punctuality for scheduled shifts

Requirements

• Must be 21 years of age or older
• Customer Service Experience
• Hotel Experience is a plus but NOT necessary
• Attention to detail
• Reliability

Benefits

• DailyPay - Get Paid Any Day!
• Brand Hotel Room Discounts
• Company Wide Hotel Room Discount Program
• Referral Bonus Incentive
• Retailer Bonuses Incentive
• Annual Review Program
• Extensive Room for Growth
• Paid Training

Pay

$16 -$18.00 per hour

Schedule

Mix of morning & evening shifts