Full Time Floating Assistant Manager - Storage Property

About the role

This is a hands-on, multi-location role supporting Tiger Storage, Arlington Storage and Storage Locker sites. You’ll float between properties while owning customer happiness, operations, and revenue tasks.

Traits we admire

• High sense of urgency and comfort with “spinning plates”
• Natural ability to read others and intuit needs
• Empathetic, outgoing, and highly effective at sharing information
• Self-sufficient, curious, and energized by variety

Our core values

• Integrity
• Communication
• Teamwork
• Excellence
• Dedication

Culture

Absolute emphasizes a familial, peer-to-peer culture where work-life balance is supported and every team member can contribute ideas. Leadership is accessible for mentorship, and innovation is encouraged from all levels.

Responsibilities

• Assist customers with rentals in person, by phone, and via marketing channels; upsell insurance and moving supplies
• Provide consultative service to identify storage needs and guide customers through the rental process
• Resolve issues professionally and positively
• Maintain daily cleanliness and organization of offices, restrooms, grounds, and vacant units; perform minor maintenance and regular property inspections
• Keep well-organized records and complete required administrative tasks (cash handling, balancing receipts, collections, payments, daily bank deposits, auctions per policy and law)
• Monitor competitor rates and specials in person and online; report findings and support additional marketing functions
• Track revenue-related metrics and ensure consistent execution

Requirements

• High school diploma or GED
• Experience in sales, retail, or fast-paced customer service environments
• At least one year of property management experience preferred
• Background screening required at hire
• Valid driver’s license and reliable transportation if the role involves driving

Benefits

• Performance-based bonuses and incentives
• Regular team recognition events and awards
• Occasional unofficial titles like “Project Maestro,” “Tenant Relations Guru,” “Training Titan,” “Office Dynamo,” or “Operations Overachiever” for top performers