Jobs · OTHR · Massachusetts

Full Time Fitness Ambassador

National Fitness Partners · Greenfield, MA · 2 wk ago
On-siteOTHR$15/hrFull-time

Starting at $15 per hour, with a raise upon certification and future tenure-based increases.

About the role

We’re looking for a Fitness Ambassador — someone who’s more than just staff, but the heartbeat of the club. Think: the mayor of the gym. You’re the first hello, the go-to helper, the motivator, and the friendly face that keeps members coming back. This is the perfect entry-level role to kick-start a career in fitness, leadership, or wellness — no experience required, just great energy and a people-first mindset.

Responsibilities

  • Greet members with enthusiasm and make everyone feel welcome
  • Be a visible, approachable presence on the fitness floor
  • Assist with check-ins, questions, and member needs
  • Promote programs, events, and club offerings
  • Help maintain a clean, safe, and motivating environment
  • Build relationships — know names, celebrate wins, and encourage progress
  • Facilitate PE@PF fitness programs and assist members with fitness programs through the Planet Fitness App
  • Provide orientation and guidance to new members on basic workout routines and equipment use
  • Demonstrate basic knowledge of cardio, strength, and functional training equipment (training provided)
  • Assist members with proper equipment use and safe techniques
  • Support member retention by building rapport and encouraging positive workout experiences
  • Foster a welcoming and inclusive environment aligned with the club’s "Judgement Free Zone" philosophy
  • Engage with members on the fitness floor to provide encouragement and support
  • Promote club programs, personal training services, and special events
  • Assist with member check-ins, club tours, info calls, account inquiries, and membership updates
  • Perform routine cleaning and sanitization of equipment, locker rooms, and high-touch areas
  • Conduct light maintenance checks (changing pads, screws/nuts/bolts, lubing rods, etc.) and promptly report any issues
  • Maintain a safe, organized, and visually appealing club environment

Requirements

  • Outgoing, friendly, and naturally great with people
  • Energized by helping others and being on the move
  • Confident communicator with a positive attitude
  • Reliable, punctual, and ready to take ownership
  • Passionate about fitness, wellness, or personal growth
  • 18+

No fitness background? No problem. We’ll train you — personality and effort matter most.

Benefits

  • Growth opportunities: over 90% of our management team started as an entry-level team member
  • PTO for all employees
  • 401K Retirement Fund (Employer match up to 4%)
  • Health Insurance Options including Health, Dental, Vision, family life insurance, and more
  • Basic Life Insurance & Short-Term Disability 100% Company Paid
  • Employee Assistance Program
  • Free employee Black Card Membership

Pay

Starting at $15 per hour, with a raise upon certification and future tenure-based increases.

Schedule

  • Monday & Friday: 6:00 AM – 1:00 PM
  • Tuesday – Thursday: 12:00 PM – 7:00 PM

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