Full-Time Customer Service Representative

Responsibilities

• Ensure that our customers receive excellent customer service.
• Aid customers with routine account-related transactions such as deposits, loan payments, cashing checks, transfer of funds between accounts, stop payments, and inquiries regarding transactions and services.
• Inform customers about bank products and services.
• Perform daily balancing functions of a cash drawer.
• Comply with bank operation and security procedures.
• Maintain customer confidence and protect bank operations by keeping information confidential.

Job Qualifications

• Excellent interpersonal, written, and verbal communication skills.
• Attention to detail.
• Problem-solving skills; technical capacity.
• Excellent time management, organizational, and multi-tasking skills.
• Ability to work independently and in a team environment.
• Banking experience preferred.

Physical Requirements

• Occasionally lift up to 25 pounds.
• Stand 100% of the shift.

Benefits and Compensation

• Base compensation with bonus plan.
• 401(k) with employer matching.
• Employer-paid health/life insurance.
• Vacation, sick leave, and above-average holiday pay.