Full Time Asst

About the Job

The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's.

• Holds self and others responsible for the accomplishment of all operational tasks
• Coaches and provides feedback on Sales Associate's performance
• Supports associate engagement by recognizing and rewarding outstanding performance
• Provides direction to associates to ensure understanding of company directives and standards
• Prioritizes and delegates tasks to meet all operational needs
• Supports and executes visual directives and maintains visual standards set by the company
• Drives efficiency in all operational store processes
• Maintains merchandise flow, filling and presentation standards throughout the store and stockroom
• Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience
• Ensures all store associates follow all policies, procedures and all Safety Program practices

What You’ll Be Doing

Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience

Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate

Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience

Shares feedback from customers with the leadership team to improve the overall customer experience

Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.)

Delivers an engaging, positive and authentic customer experience with all customers

Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends

Inspires and motivates others by consistently exhibiting core value behaviors

Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends

What It Takes to Join

• Passion for product, brands, fashion and trends
• High School Diploma or equivalent preferred
• Effective written, verbal and presentation skills
• Strong communications skills
• Excellent time management skills
• Proficient in math and possesses strong computer skills

Developing the Community/Legacy Qualities

• Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates
• Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability
• Serve as a Pacsun advocate in the industry and marketplace
• Recruit, identify, develop, and retain talent that delivers performance excellence
• Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction

Physical Requirements

• Frequent lifting and/or moving up to 20 pounds
• Occasionally lifting and/or moving up to 35 pounds
• Frequent sitting/standing for long periods of time
• Climbing ladders as needed
• Regularly required to talk or hear
• Frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat
• Ability to maneuver around sales floor, stockroom and office areas
• Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus
• Ability to work in open environment with fluctuating temperatures and standard lighting
• Hotel, Airplane, and Car Travel may be required