Full Time Asst

About the Job

The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's.

Responsibilities

• Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience
• Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate
• Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience
• Shares feedback from customers with the leadership team to improve the overall customer experience
• Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.)
• Delivers an engaging, positive and authentic customer experience with all customers
• Holds self and others responsible for the accomplishment of all operational tasks
• Counsels and provides feedback on Sales Associate's performance
• Supports associate engagement by recognizing and rewarding outstanding performance
• Provides direction to associates to ensure understanding of company directives and standards
• Prioritizes and delegates tasks to meet all operational needs
• Supports and executes visual directives and maintains visual standards set by the company
• Drives efficiency in all operational store processes
• Maintains merchandise flow, filling and presentation standards throughout the store and stockroom
• Maintains a clean and well organized stockroom and store, promoting a safe working and shopping environment to maximize the customer experience
• Ensures all store associates follow all policies, procedures and all Safety Program practices
• Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends
• Inspires and motivates others by consistently exhibiting core value behaviors
• Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends

Qualifications

• Passion for product, brands, fashion and trends
• High School Diploma or equivalent preferred
• Effective written, verbal and presentation skills
• Strong communications skills
• Excellent time management skills
• Proficient in math and possesses strong computer skills

Developing the Community/Legacy Qualities

• Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates
• Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability
• Serve as a Pacsun advocate in the industry and marketplace
• Recruit, identify, develop, and retain talent that delivers performance excellence
• As a manager, serve as a leader of company culture, norms, and conduct
• Able to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction

Physical Requirements

• Frequent lifting and/or moving up to 20 pounds and occasionally up to 35 pounds
• Frequent sitting/standing for long periods of time
• Climbing ladders as needed
• Regularly required to talk or hear
• Frequent reaching, twisting or squatting
• Ability to maneuver around sales floor, stockroom and office areas
• Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus
• Ability to work in open environment with fluctuating temperatures and standard lighting
• Hotel, Airplane, and Car Travel may be required