Full Stack Software Engineer

Responsibilities

• Own features end-to-end: design, implement, test, and deploy user-facing functionality and backend APIs
• Shape the stack: work across front-end, backend, and database layers (stack not set yet — you’ll help define it)
• AI-native product development: integrate AI/LLM capabilities into workflows to make ITSM smarter and more efficient
• Performance & scale: build highly performant, secure, and scalable services for enterprise customers
• Collaborate cross-functionally: partner with platform engineers on infrastructure, and with product/design on UX
• Developer productivity: contribute to internal tooling, code quality, and CI/CD best practices
• Security & compliance: bake in enterprise-grade security and compliance (SOC 2, ISO 27001) from day one
• Customer impact: deliver features that enterprise users actually love, in contrast to the legacy tools they tolerate

Qualifications

• Education: Degree in Computer Science, Engineering, or related field from a top-tier engineering school
• Experience: Full Stack Engineering (or Software Engineer with end-to-end ownership) in SaaS environments serving enterprise customers
• Frontend: Skilled with modern frameworks (React, Vue, Angular, or similar). Strong understanding of design systems and building clean, performant UIs
• Backend: Proficient in at least one modern programming language (Python, Go, Rust, C++ or similar). Experience designing REST/GraphQL APIs and distributed systems
• Databases: Hands-on with relational (Postgres/MySQL) and ideally non-relational or graph databases
• Cloud: Strong experience with AWS, GCP, or Azure
• DevOps: Familiar with CI/CD pipelines, Docker, Kubernetes, and IaC (Terraform)
• Mindset: Pragmatic, product-driven engineer who thrives in high-velocity startup environments

Bonus

• Experience building applications with AI/LLM integrations
• Exposure to ITSM/enterprise workflows

Pay

$160,000—$230,000 USD