Full Service Non CDL Driver

Position Summary

To serve our customers by delivering and merchandising products to retailer locations according to established standards designed to increase company sales and profits.

Essential Functions

• Orders, delivers, stocks and rotates all products at customer locations according to established standards.
• Invoices customers for sales, collects payment from customers (e.g. check, cash, money order) and secures payment in safe.
• Maintains a good working relationship with: customers; account and area managers at Pepsi; and other internal employees at Pepsi (e.g. warehouse employees, sales equipment employees).
• Communicates with retailers and Pepsi management team on issues regarding pricing, products, programs and problems that arise in the store.
• Adheres to all company policies, standards and procedures (e.g. OSHA and safety requirements, AIB and Pepsi standards, Federal/State/Local laws).
• Maintains and completes required paperwork (e.g. Missed Time Verification forms, time off requests, mileage logs, sales reports, invoices); maintains confidentiality of product pricing, customer key locations and other sensitive information.
• Works assigned schedule, exhibits regular and predictable attendance and works overtime as required to meet workload demands.
• Performs other related duties as required.
• Trains new employees to perform Full Service Driver job duties in accordance with established standards.
• Communicates with supervisors and co-workers about retailer situations in order to maintain established customer service standards.
• Maintain vendor cleanliness and standards (e.g. change out outdated tags); report any repair work needed to service department; perform basic vendor maintenance as needed.
• Operate Powered Industrial Trucks (PIT), including motorized pallet jacks and walkie riders, in compliance with safety standards and company procedures.

Qualifications

• Education Level: High School Graduate or General Education Degree (GED)
• Experience: 6+ months of experience
• Certificates & Licenses: Employee must be insurable to operate a vehicle, as a condition of initial and continued employment

Additional Requirements

• Knowledge of: retail sales environment; beverage industry; stocking, rotating and displaying products; product line.
• Skill in: external customer service in a variety of settings.
• Ability to: work quickly, independently and efficiently without direct supervision; multi-task; solve problems; adapt to changing tasks and priorities; read (e.g. diagrams, planograms and maps) and ; communicate effectively with customers and other employees; relate to customers and develop good working relationships; be trained on a pallet jack, straddle stacker, hand held computer and printer and other mechanical equipment; drive a company vehicle, accurately count order being delivered and payment received from customer; lift heavy product repetitively.