Full Life Care - Client Intake Supervisor

About the role

This role pays $25.24/hr, with great benefits including Medical, Vision, Dental, excellent PTO, and so much more!

Responsibilities

• Coordinate, handle, and request new client referrals from local and state authorizers
• Utilize the AAA referral system to identify prospective new clients
• Respond to direct prospective client inquiries
• Coordinate and complete the new client initial assessment and onboarding, including initial client screenings, in person visits, and other assessments
• Schedule ongoing in-home caregiving services with each new client, and prepare to transfer staffed new clients to a Home Care Supervisor
• Supervise the delivery of home care services to new clients by the direct service home care staff; Provide feedback, and if necessary, participate in performance improvement planning
• Collaborate with the Home Care Supervisory and Leadership teams to determine strategies to meet program goals, prepare for warm client handoffs, and support new caregiver staffing endeavors
• When applicable, participate in Home Care Aide recruiting events, interviews, and new hire orientation
• Answer and refer telephone calls and emails as needed

Requirements

• Ace of Arts degree in social services, home economics, or related field; or relevant experience
• A minimum of one year of Supervisory experience
• Experience in a health or social service setting is preferred
• Must have excellent written and verbal communication skills in English
• Valid driver’s license and automobile insurance verification

Qualifications

• Completion of a background check, drug screen

Skills

• Excellent written and verbal communication skills

Benefits

• Medical
• Vision
• Dental
• excellent PTO

Pay

$25.24/hr

Schedule

N/A