Full Life Care - Homecare Supervisor

Responsibilities

• Coordinate and oversee the interviewing, orientation, and performance management of home care aides
• Provide direct supervision and support to home care aides, including scheduling, training, and conflict resolution
• Develop and regularly update individualized home care service plans
• Ensure aide compliance with care plans and agency standards
• Monitor and manage a caseload of clients receiving long-term in-home care services
• Maintain frequent communication with clients, caregivers, case managers, and care team members
• Support home care aides in delivering preventive care and beneficial services to clients
• Conduct on-site visits and perform annual evaluations of direct care staff
• Respond to and appropriately refer telephone calls, emails, and client/caregiver concerns
• Absorb and professionally facilitate smooth transitions for new clients from intake to ongoing care supervision
• Monitor staffing levels and adjust as needed to meet organizational goals
• Collaborate with leadership and complete tasks or projects as assigned

Requirements

• Must be 18 years of age or older
• Associate’s degree in social services, home economics, or a related field, or equivalent relevant experience
• Minimum of one year of supervisory experience; experience in a health or social service setting preferred
• Excellent written and verbal communication skills in English
• Strong organizational, prioritization, and time management skills
• Adaptable, proactive, and comfortable working in a fast-paced, changing environment
• Demonstrated ability to work effectively with diverse individuals and teams
• Reliable transportation, valid driver’s license, and proof of auto insurance
• Must be able to lift at least 25 lbs and assist with client mobility as needed