Fulfillment Warehouse Supervisor - 10 Hour Shifts - Friday-Monday

Duties and Accountabilities

• Manage schedules, including break times, timecards, PTO, and time in the Customer Portal.
• Oversee and assist in WSI Ops & personnel policies.
• Manage performance and ensure dock meetings occur.
• Handle customer-facing direct issue resolution.
• Affiliate in recruiting.
• Ensure effective process, team planning, and sharing of days using CCT.
• Review weekly financial questions and document issues.
• Conduct monthly BPM meetings with other WSI Employees.
• Proctor and take notes for the weekly lead meeting.
• Oversee Inventory Cycle Counts and Physical Inventories.
• Cross-train to cover direct supervision for other WSI areas as needed.

Required Knowledge, Skills, and Abilities

• Expert knowledge in receiving, putting away, wave planning, replenishment, picking, shipping, and troubleshooting.
• Experience utilizing a modern, full system-directed, task-driven, RF scanning environment - WMS system.
• Knowledge of maintenance, cycle counting programs, inventory control adjustments, research, and reconciliation.
• Ability to build, coach, and maintain a cohesive team.
• Ability to communicate clearly and concisely.

Prioritized Education and Experience

• Minimum 2 years of leadership experience.
• Minimum 2 years of experience in a warehouse environment.
• Powered Industrial Truck Certified (forklift, reach truck, order picker, walkie rider).
• Knowledge of Excel spreadsheets, database management, and analytics.

Physical Capabilities and Requirements

• Ability to use hands and fingers for computer keyboarding and answer phone calls.
• Ability to communicate via the telephone using speaking and hearing skills.
• Required to wear Personal Protective Equipment (PPE) provided by the company.

Benefits and Total Rewards

• Medical, Dental, Vision, Critical Illness, Accident, and Flexible Spending Plans available.
• Company-paid Short/Long-term Disability, Life Insurance, and Employee Assistance plans.
• Company-paid Time-Off (PTO), Sick Leave, and Holiday Pay.
• Retirement 401(k) Plan with Discretionary Employer Match and Profit Sharing.