Fulfillment Specialist - HST's

CORE RESPONSIBILITIES

• Sets up equipment based on sales order requirements
• Initializes home sleep study equipment
• Prepares HST or PAP equipment for shipping
• Responsible for troubleshooting issues with shipping including filing claims with shipping carriers such as USPS, UPS, and FedEx
• Cleans and disinfects HST and PAP equipment per company infection control procedures
• Creates new or updated sales orders as necessary
• Stocks equipment and perform inventory counts to ensure all equipment is accounted for and tracked
• Communicates and educates patients on medical equipment and sleep disorders
• Communicates with patients, physicians and other health care staff regarding diagnosis and treatment plans
• Contacts patients by telephone to collect outstanding pending equipment
• Works competently in Brightree to access and retrieve patients, insurance, and billing information as needed
• Supports the Clinical department and warehouse with inventory control, cleaning and administrative duties as needed
• Other duties as assigned

QUALIFICATIONS & SKILLS

• Detail oriented, good people skills and the ability to follow-up
• Able to deal pleasantly and patiently with patients, employees and vendors
• Must be able to speak and read English fluently; bilingual (Spanish) a strong plus, but not required
• Must be able to work weekends and overtime as scheduled

EDUCATION & EXPERIENCE

• High school graduate or possess G.E.D.
• Highly preferred 1+ year of experience in shipping, receiving or inventory control
• Highly preferred prior experience in medical equipment and handling
• MS Office computer skills required

BENEFITS

• Medical, Dental, Vision, Sick, Holiday & Vacation time off
• $20.00 - $24.00 / hour DOE

PAY

• $20.00 - $24.00 / hour DOE

SCHEDULE

• This position is fully onsite

COMPANY INFORMATION

• BetterNight is an Equal Opportunity Employer
• BetterNight does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability
• The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant
• It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment
• BetterNight complies with MGL Ch.149, Section 19B
• BetterNight is committed to providing a safe and inclusive workplace for all employees and applicants
• BetterNight is dedicated to creating a diverse and inclusive workforce that reflects the communities we serve
• BetterNight is committed to providing equal opportunities for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status
• BetterNight is committed to providing a safe and inclusive workplace for all employees and applicants
• BetterNight is committed to providing equal opportunities for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status
• BetterNight is committed to providing a safe and inclusive workplace for all employees and applicants
• BetterNight is committed to providing equal opportunities for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status
• BetterNight is committed to providing a safe and inclusive workplace for all employees and applicants
• BetterNight is committed to providing equal opportunities for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status
• BetterNight is committed to providing a safe and inclusive workplace for all employees and applicants
• BetterNight is committed to providing equal opportunities for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status
• BetterNight is committed to providing a safe and inclusive workplace for all employees and applicants
• BetterNight is committed to providing equal opportunities for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status
• BetterNight is committed to providing a safe and inclusive workplace for all employees and applicants
• BetterNight is committed to providing equal opportunities for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status
• BetterNight is committed to providing a safe and inclusive workplace for all employees and applicants
• BetterNight is committed to providing equal opportunities for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status
• BetterNight is committed to providing a safe and inclusive workplace for all employees and applicants
• BetterNight is committed to providing equal opportunities for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status
• BetterNight is committed to providing a safe and inclusive workplace for all employees and applicants
• BetterNight is committed to providing equal opportunities for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status
• BetterNight is committed to providing a safe and inclusive workplace for all employees and applicants
• BetterNight is committed to providing equal opportunities for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status
• BetterNight is committed to providing a safe and inclusive workplace for all employees and applicants
• BetterNight is committed to providing equal opportunities for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status
• BetterNight is committed to providing a safe and inclusive workplace for all employees and applicants
• BetterNight is committed to providing equal opportunities for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status
• BetterNight is committed to providing a safe and inclusive workplace for all employees and applicants
• BetterNight is committed to providing equal opportunities for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status
• BetterNight is committed to providing a safe and inclusive workplace for all employees and applicants
• BetterNight is committed to providing equal opportunities for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status
• BetterNight is committed to providing a safe and inclusive workplace for all employees and applicants
• BetterNight is committed to providing equal opportunities for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status
• BetterNight is committed to providing a safe and inclusive workplace for all employees and applicants
• BetterNight is committed to providing equal opportunities for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status
• BetterNight is committed to providing a safe and inclusive workplace for all employees and applicants
• BetterNight is committed to providing equal opportunities for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status
• BetterNight is committed to providing a safe and inclusive workplace for all employees and applicants
• BetterNight is committed to providing equal opportunities for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status
• BetterNight is committed to providing a safe and inclusive workplace for all employees and applicants
• BetterNight is committed to providing equal opportunities for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status
• BetterNight is committed to providing a safe and inclusive workplace for all employees and applicants
• BetterNight is committed to providing equal opportunities for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status
• BetterNight is committed to providing a safe and inclusive workplace for all employees and applicants
• BetterNight is committed to providing equal opportunities for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status
• BetterNight is committed to providing a safe and inclusive workplace for all employees and applicants
• BetterNight is committed to providing equal opportunities for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status
• BetterNight is committed to providing a safe and inclusive workplace for all employees and applicants
• BetterNight is committed to providing equal opportunities for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status
• BetterNight is committed to providing a safe and inclusive workplace for all employees and applicants
• BetterNight is committed to providing equal opportunities for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status
• BetterNight is committed to providing a safe and inclusive workplace for all employees and applicants
• BetterNight is committed to providing equal opportunities for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status
• BetterNight is committed to providing a safe and inclusive workplace for all employees and applicants
• BetterNight is committed to providing equal opportunities for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status
• BetterNight is committed to providing a safe and inclusive workplace for all employees and applicants
• BetterNight is committed to providing equal opportunities for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status
• BetterNight is committed to providing a safe and inclusive workplace for all employees and applicants
• BetterNight is committed to providing equal opportunities for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status
• BetterNight is committed to providing a safe and inclusive workplace for all employees and applicants
• BetterNight is committed to providing equal opportunities for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status
• BetterNight is committed to providing a safe and inclusive workplace for all employees and applicants