Fulfillment Specialist

About the role

Join our team as a Fulfillment Specialist and be the driving force behind flawless order execution! You'll be the go-to person for ensuring top-quality fulfillment operations, mentoring your teammates, and keeping our production lines running smoothly. If you thrive in a fast-paced environment with variety and want to make an impact—this is your chance!

Responsibilities

• Lead Line Operations – Set up production lines, monitor kit preparation, and perform First Piece Approval
• Team Coordination – Direct and motivate Fulfillment Associates, flex employees, and temp staff to meet specifications
• Quality Assurance – Conduct in-process audits, enforce quality standards, and stop production if needed to correct concerns
• Data & Reporting – Verify and report labor data, complete job tickets, and track efficiency metrics
• Technical Skills – Use EZPOP system/Hydra for preflighting and Excel for formatting
• Finishing Tasks – Packing, counting, labeling, shrink wrapping, and equipment operation
• Sustainability – Follow environmental practices including recycling, waste reduction, and energy conservation
• Continuous Improvement – Evaluate and recommend improvements for kit packing line

Requirements

Minimum Requirements:

• High school diploma or equivalent
• Strong communication and troubleshooting skills
• Leadership mindset (no supervisory title, but the ability to train and mentor peers)
• Organized and able to multitask
• Proficiency in Microsoft Word & Excel
• Basic math skills
• Professional, service-oriented attitude
• Knowledge of safety, housekeeping, and PPE practices

Preferred (But Not Required!):

• Experience with Fulfillment Operations and ERP systems

Benefits

• Competitive wages with shift premiums
• Access to earned wages before the scheduled payday
• A clean and air-conditioned environment
• Paid time off, 10 paid holidays, and a vacation buy/sell program
• Paid lunch breaks and holidays included in overtime
• Free onsite healthcare and telemedicine including COVID testing
• Full benefits package including health, dental, vision, disability, and life insurance
• 401(k) eligibility on day one
• Free onsite fitness facility and walking trails
• Cross training, growth, and promotion from within

Schedule

Second Shift | Monday-Friday | 3:00 PM – 11:00 PM Weekend Shift | Friday - Sunday | 12 Hour Shifts

Stable Schedule – Monday-Friday, first shift, no weekends!