Fulfillment Project Manager

About the role

The Project Manager leads and supports strategic initiatives across the North America Fulfillment network. Reporting to the Strategic Fulfillment Programs team, they partner with business leaders, operations teams, and cross-functional stakeholders to define, structure, and deliver programs that improve fulfillment capabilities, operational performance, and business outcomes.

Core responsibilities

• Lead end-to-end planning and execution of strategic fulfillment initiatives
• Develop and maintain project plans, milestones, dependencies, risks, and deliverables
• Drive accountability across cross-functional teams to ensure commitments are met
• Monitor project health and proactively identify risks, issues, and mitigation plans
• Support business readiness, implementation planning, and change management activities
• Partner with business leaders to define problems, evaluate opportunities, and structure workstreams
• Gather, synthesize, and analyze information from multiple sources to support decision-making
• Translate complex concepts and discussions into clear recommendations, plans, and actions
• Identify dependencies, impacts, and tradeoffs across interconnected initiatives
• Support business case development and prioritization discussions
• Facilitate working sessions, workshops, and project governance meetings
• Build strong relationships across Operations, Supply Chain, Product, Technology, Engineering, Finance, and other partner teams
• Prepare executive-ready communications, presentations, status updates, and decision materials
• Align stakeholders around priorities, decisions, timelines, and expected outcomes
• Escalate issues appropriately while maintaining momentum and partnership
• Ensure projects adhere to established program and PMO standards
• Maintain project documentation, RAID logs, decision records, and governance artifacts
• Contribute to portfolio planning, roadmap development, and annual planning activities
• Identify opportunities to improve project delivery processes, tools, and operating models

Qualifications

• Bachelor's degree in Business, Engineering, Supply Chain, Operations, or related field
• 5+ years of project management, consulting, operations, supply chain, or related experience
• Experience leading cross-functional initiatives with multiple stakeholders and competing priorities
• Demonstrated ability to manage projects from discovery through implementation
• Strong analytical, problem-solving, and critical-thinking skills
• Exceptional written and verbal communication skills
• Experience creating executive presentations and facilitating stakeholder discussions
• Ability to navigate ambiguity and bring structure to complex business challenges
• Strong organizational skills and attention to detail
• Proficient in Microsoft Office Suite products
• Experience in supply chain, fulfillment, logistics, distribution, retail operations, or related environments preferred
• PMP certification is a plus; proven experience with industry-standard project management tools, methodologies, and governance practices is required

Additional notes

• Authorization to work in the United States is required for this role.
• Must acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously.

Compensation and benefits package

Lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $87,700 - $115,100 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.   

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Workplace arrangement

This role is classified as In-Person under our SSC Workplace Policy:

• In-person collaboration and/or office-based work is necessary or important for the role. Work is mainly performed onsite, 4-5 days per week depending on role requirements.

Additional resources

• To request reasonable accommodation, email accommodations@lululemon.com with the position title, location, and nature of your request.

AI usage policy

The use of AI tools, including but not limited to ChatGPT, Microsoft Copilot, Gemini, DeepSeek, or any other AI-assisted software, is strictly prohibited during the interview process. This includes, AI-generated responses, content creation, or any form of automated assistance in live interviews, case studies, technical assessments, or written submissions.