Fulfillment Operations Supervisor

About the Role

Reporting into the Site Leader, the Operations Supervisor will be a key leader in a 3PL & Life Sciences Fulfillment Center. You will be responsible for managing and motivating a team to achieve productivity, safety, and departmental goals. Potential assignments include one or more of the following areas: picking, packing, shipping, inbound receiving, and consolidation operations. The ability to work in an automated environment, drive performance, and maintain a customer service mindset is essential.

Responsibilities

• Manage all aspects of fulfillment center operations
• Direct shift workflows and flex resources to consistently meet service level and cost objectives
• Continuously improve processes to drive operational efficiency
• Promote and maintain a safe working environment
• Hire and train distribution team members, ensuring adherence to policies and procedures

Qualifications

• 3+ years warehouse operations experience within one of the following: replenishment, receiving, outbound, inventory, special projects, or returns
• 1+ years of supervisory or lead experience in which you motivated, trained, and led your team to perform at extraordinary levels
• Systems experience with WMS, OMS, Excel, and other Office applications
• High School diploma or GED

Skills

• Understands or is willing to learn cGMP practices and how they apply to 3PL warehousing and life sciences shipping
• Strong interpersonal and leadership skills
• Flexible to work various shifts
• Problem solver and team player

Physical Demands & Working Conditions

• Able to withstand moderate physical activity (standing, walking, bending, stooping over, reaching, etc.)
• Able to lift and carry up to 25-30 lbs. on occasion (document boxes, files, binders, and other items)
• Able to maintain attention and concentration for extended periods of time
• Able to work overtime
• Periodic exposure to heavy machinery/equipment and changing environmental conditions