Fulfillment Operations Specialist

Location: Wylie, Texas

Job type: Solutions

Responsibilities

• Efficiently locate, pick, and pack orders according to strict Standard Operating Procedures (SOPs).
• Conduct rigorous weight and accuracy checks before securely loading packages onto delivery aircraft.
• Assist with morning setup, ensuring the operational area is clean, organized, safe, and that all equipment is fully functional.
• Perform daily inventory counts and maintain meticulous care of stock and equipment.
• Act as the right hand to the Operations Team Lead, helping to monitor workflow and guide frontline team members.
• Confidently manage onsite team activities and daily operations when the Team Lead or Tier 2 managers are unavailable.
• Champion site safety protocols, lead by example, and assist in the immediate resolution of any operational incidents.
• Keep a pulse on daily throughput and support the team in hitting key supply chain goals.

Qualifications

• 1 + year of experience in a fast‑paced environment (logistics, retail, warehouse, or fulfillment).
• Proven experience or strong desire to step into a leadership role; experience coaching or training peers is a plus.
• Good understanding of standard warehouse/supply chain processes and exposure to performance metrics (e.g., order accuracy, cycle times, throughput).
• Strong interpersonal and communication skills with a heavy focus on safety details.
• Ability to pass a background check and maintain a valid driver’s license for occasional travel between sector sites.
• Ability to work outdoors, stand for long periods, and comfortably lift up to 35 lb.
• Availability required between 6 am and 10 pm, 7 days/week (up to 40 hours per week); adherence to strict work hours is mandatory.

Skills

• Flexibility
• Communication
• Leads by example
• Leadership
• Packing
• Leadership potential
• Logistics
• Coaching
• Throughput
• Picking
• Performance metrics
• Strong interpersonal and communication skills
• Retail
• Selling
• Warehouse
• Supply chain processes
• Supply chain knowledge

Pay

$21 – $22 per hour

Schedule

Rotating shifts. Core hours are 8:00 am – 8:00 pm, but actual hours vary between 6:00 am – 10:00 pm, up to 40 hours per week. Availability required 6 am – 10 pm, 7 days/week.

Benefits

• Medical insurance
• Prescription coverage
• Dental insurance
• Vision insurance
• Accidental death & dismemberment (AD&D) insurance
• Life insurance
• Short‑term disability
• 401(k) retirement plan