Fulfillment & Logistics Supervisor

About the role

The Fulfillment and Logistics Supervisor oversees day-to-day processing and shipping operations for products manufactured at GTI, including the creation, scheduling, and tracking of outbound product delivery appointments.

Responsibilities

• Ensure all order discrepancies (overage, shortage, damage, quality issues, invoicing adjustments, etc.) are recorded in the 3-way match log by end of business the day of delivery.
• Perform daily routing of vehicles to various customer and company locations while maintaining compliance with DOT rules and regulations and achieving high customer satisfaction.
• Work closely with Production, Inventory, and Sales Departments to meet objectives and address service-related issues.
• Manage daily activities related to warehousing, inventory control, shipping, and receiving.
• Ensure company Delivery Drivers operate in compliance with all Federal, State, Local, and company regulations, policies, and procedures.
• Monitor and maintain fulfillment process schedule to meet delivery schedule goals.
• Plan and schedule maintenance of all Powered Industrial Trucks (PIT) and Delivery Vehicles.
• Assist in completing medical cannabis waste profiles, manifests, and shipping documents, and maintain waste processing records.
• Conduct weekly finished product inventory audits and report results to the Logistics Manager.
• Confer with Leads, Production Supervisors, and Department Managers to coordinate operations and activities within or between departments.
• Understand and maintain compliance with all state laws and regulations affecting GTI operations.
• Adhere to safe work practices, follow GMP and HACCP guidelines, maintain sanitary conditions, and ensure product quality. Report any conditions or practices that may adversely affect product safety, quality, or personnel safety.
• Train employees to:
  • Package all final products following GTI product specifications.
  • Identify quality issues that could negatively impact the final product.
  • Achieve production rates set by the Logistics Manager.
  • Perform essential BioTrack functions as needed.
  • Complete vault and flower inventories.
• Perform other duties as assigned.

Working Conditions

• Regularly required to perform reaching, grasping, bending, stooping, talking, hearing, seeing, and repetitive motions.
• Must be able to sit and/or stand for extended periods while maintaining focus.
• Must be able to lift, carry, and balance up to 50 pounds (and up to 100 pounds with assistance) with extreme care and caution when working with product.
• Ability to work in a fast-paced, changing, and challenging environment.
• Daily exposure to allergens (such as cannabis, tree nuts, and coconut oil).

Requirements

• 5+ years’ experience in a production environment; 2+ years in supervisory experience preferred.
• High school diploma or GED required; BS/BA preferred.
• Experience in directing and evaluating hourly employees.
• Highly motivated, self-directed, innovative, and able to work independently or among teams with keen judgment, common sense, and resourcefulness.
• Adapts and thrives in a demanding, start-up, fast-paced environment.
• Operates with a high level of professionalism and integrity, including dealing with confidential information.
• Excellent organizational and communication skills.
• Knowledge in Continuous improvement (e.g., Kaizen, Gemba Walks).
• Ability to establish and maintain effective working relationships with all employees and customers.
• Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb.
• Must pass any and all required background checks.
• Must be and remain compliant with all legal or company regulations for working in the industry.
• Minimum of 21 years of age.
• Must be able to obtain and maintain state badging requirements to work in the cannabis industry (requires background check and state review).

Pay

Green Thumb Pay Range: $60,000—$75,000 USD. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.