Fulfillment Coordinator

About the Company

Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, and operate with confidence. Trusted by 75% of the top fleets in North America, Fleetworthy provides the most adopted toll management solution and largest weigh station bypass network. Our safety and compliance capabilities go beyond regulatory requirements to strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership. Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency.

Responsibilities

• Develop a thorough understanding of various device types used within the department.
• Receive inventory and assign to appropriate accounts utilizing a bar code scanner or transponder reader.
• Complete shipment prep work: stickering, casing, and applying adhesives.
• Continuously maintain supplies, inventory, cleanliness, and organization within the processing area and storage room.
• Handle company-wide mail distribution.
• Operate USPS Neopost metered mail machine.
• Place and retrieve weekly recycling bins.
• Greet shipping carriers to accept delivery and pick-ups.
• Process returns: transponder operational testing, de-casing, cleaning, applying adhesive, restocking returned transponders, removing transponders from client accounts, and external customer email communications.
• Process assigned customer transponder orders using Bestpass Account Management System (BPAM) and enhanced Mailing Shipping (EMS) Neopost system.
• Perform mid-day and end-of-day shipping carrier account closeout (UPS & USPS).
• Conduct periodic time collection of tasks for efficiency and capacity reviews by management.
• Update SOPs related to the position as applicable.
• Continually seek process improvement and efficiencies; communicate ideas and suggestions.

Requirements

• Prior experience working in a fulfillment/order processing environment is helpful.
• Computer proficiency (MS Office – Excel, Word, and Outlook).
• Ability to work independently and with a team in a dynamic and fast-paced environment.
• Consistently works toward building and maintaining a cohesive team environment.
• HS diploma/GED.
• Consistently demonstrate Bestpass Values and Competencies.
• Overtime may be required.

Pay

$35,880 with overtime eligibility.