Fulfillment Center Outbound Lead

Responsibilities

• Execute daily production processes within the assigned team, ensuring work is prioritized, accurate, and completed on time
• Maintain strong working knowledge of team processes, KPIs, and targets while clearly communicating expectations to associates
• Support core operational areas, including picking, packing, auditing, shipping, area readiness, inventory handling, and error reconciliation
• Assist with opening and/or closing shifts by partnering with Assistant Operations Managers on staffing, workflow, start of shift readiness, and closeout activities
• Support associates on the floor by removing barriers, reinforcing standard work, escalating issues as needed, and assisting with training, huddles, coaching, feedback, and performance improvement
• Lead with a servant leadership mindset by supporting associate development, accountability, engagement, and professional handling of minor conflicts, performance concerns, and team issues
• Demonstrate strong follow-through on shift priorities, assigned tasks, coaching opportunities, operational expectations, and timely reporting of issues, concerns, ideas, and trends
• Use proper tools and equipment, upholding DC safety standards, reinforcing safe behaviors, and setting an example through ownership, professionalism, positivity, and adherence to company frameworks

Qualifications and Skills

• Previous experience leading, coaching, or influencing a team in a warehouse, distribution center, fulfillment, production, retail, or similar environment required
• 2+ years prior work experience leading teams/processes in a high paced environment
• Demonstrated ability to coach team members, provide feedback, resolve minor conflicts, and follow through on expectations
• Strong ownership mentality with the ability to balance personal productivity, team support, and shift execution
• Able to lead by example while maintaining a positive, motivating, and professional presence on the floor
• Organized with strong attention to detail and the ability to manage competing priorities in a fast-paced environment
• Willingness to collaborate on projects across teams in the distribution center
• Able to lift 60+ lbs as necessary
• Able to operate PIT equipment and obtain certification as necessary
• Demonstrated ability to learn all critical WMS programs and apply system knowledge to support daily operations
• Flexible to support occasional start-of-shift and end-of-shift business needs that may extend slightly beyond the scheduled shift

Benefits And Perks

• Company-subsidized Medical, Dental, and Vision insurance, including a zero-premium Medical plan for employees
• Company HSA contribution
• 120 hours of PTO (Paid Time Off), 40 hours of Paid Sick Leave plus Company Holidays
• 401k with Company deposit and match
• Discounted prices on our catalog of European car parts!

Pay

$23.00+ /hr based upon prior experience and qualifications

Schedule

No phone calls or agency referrals, please.