Fulfillment Center Manager

What You’ll Do

• Lead daily operations of fulfillment center, including receiving, shipping, inventory control, and warehouse organization
• Supervise, coach, and develop warehouse personnel to ensure safe and efficient operations
• Partner with Customer Service, Quality, Supply Chain, and Logistics teams to support operational performance, on-time deliveries and inventory accuracy
• Manage inbound and outbound shipments, inventory transactions, cycle counts, shipment quality and documentation within ERP/WMS systems
• Maintain operational KPIs including shipping accuracy, inventory accuracy, productivity, and quality metrics
• Ensure compliance with company procedures, safety standards, and quality requirements
• Cookware warehouse space utilization, material flow and equipment to maximize efficiency
• Identify and implement process improvements to support productivity, service levels, and operational growth
• Maintain a clean, organized, and safe warehouse environment

What You’ll Bring

• Bachelor’s degree in Supply Chain, or Operations Management, or in related field
• 5+ years of experience in managing fulfillment operations and leading warehouse teams
• Working knowledge of ERP/WMS systems such as Microsoft Dynamics 365 or similar platforms
• Strong understanding of warehouse operations, inventory management, shipping, and receiving processes
• Experience with cycle counting and inventory accuracy programs
• Strong organizational, analytical, and problem-solving skills
• Excellent verbal and written communication skills
• Experience with Microsoft Office Suite including Excel, Outlook, and Word
• Ability to work in a warehouse environment with varying temperatures and conditions
• Ability to lift and/or move up to 50lbs