Fulfillment Associate, Inbound Quality Control (IQC)

Purpose of Job

We are seeking a detail-oriented Inbound Quality Control Specialist to join our team. This role ensures that all parts tested follow company standards according to their test results. The ideal candidate has a strong understanding of computer components, assembly, and quality assurance processes, coupled with a passion for delivering exceptional products. This is an hourly, non-exempt position based in California and complies with all applicable state labor laws, including meal and rest breaks and overtime regulations.

Job Description

• Inspect and test assembled PCs, Components, Notebooks, and systems to ensure functionality, durability, and compliance with technical specifications.
• Conduct detailed quality assessments of individual components and final disposition.
• Document inspection results, including any defects, and communicate findings to the team.
• Collaborate with the fellow team members to troubleshoot and resolve issues.
• Verify proper installation of software and hardware components.
• Adhere to company and safety standards during all testing and handling procedures.
• Support continuous improvement initiatives to enhance product quality and reduce company losses on defective/nonworking products.

Job Requirements

• High School diploma or GED required, Associate degree in a business related field preferred
• Must be 18 years of age or older
• Must be available to work occasional nights, holidays and weekends
• Strong verbal and written communication skills
• Must have strong computer skills, including but not limited to MS Word and Outlook
• Good listening skills
• Able to form partnership with department and gain intimate knowledge of department operations
• Detail-oriented, and self-motivated with desire to continuously improve operations
• Exhibit strong business curiosity and must be willing to explore details to challenge status quo
• Able to work both independently and with a team in a collaborative work environment
• Able to treat all information confidentially
• Adaptable and proactively able to move with the change while maintaining a positive attitude
• Experience with computer assembly, troubleshooting, and testing (minimum 1 year)
• Strong attention to detail and ability to identify defects or irregularities
• Able to lift up to 50 lbs. and work on your feet for extended periods

Essential Mental & Physical Function

• Mental Functions: Decisions may affect a work unit or area within a department. May contribute to business and operational decisions that affect the department.

Work Environment

Standard office environment.

Travel Requirements

N/A