Fulfillment Associate

Fulfillment Associate Responsibilities

• Direct flex employees and temporary workforce, ensuring adherence to customer specifications.
• Train flex employees and co-workers in job responsibilities and expectations.
• Set up and monitor production lines, participating in kit preparation.
• Prepare kits for the First Piece Approval.
• Maintain accuracy and quality of Kit Pack counting and packing.
• Conduct in-process team audits for quality, labor reporting, and adhere to work instructions.
• Facilitate the workflow on the production line for efficiency and quality.
• Configure and make real-time adjustments to the production line as needed.
• Retrieve quality production samples for shipment.
• Inspect product for defects including printing, die cutting, laminating or other quality-affecting issues.
• Accurately record and report labor information, including QA forms, job ticket and move tags.
• Perform various finishing tasks such as counting, packaging, labeling, and operating material handling equipment to move product.
• Empower all quality-focused co-workers to halt production to address quality concerns, with management informed of non-conforming products or processes.
• Prepare and update visual boards, white boards and hourly labor records.
• Generate accurate labels for packaging.
• Follow the guidance of shift supervisors and Fulfillment Line Point Person Level 3.
• Ensure compliance with environmental practices, policy, and procedures for handling and disposing of materials.

Who we are looking for in a Fulfilment Associate

• Proficient in general fulfillment operations.
• Strong communication skills.
• Proficient troubleshooting and problem-solving abilities.
• Capable of standing for up to 10 hours per day.
• Basic math skills.
• Familiar with departmental and company safety, housekeeping, and PPE practices.
• Prior experience working in a fulfillment environment.
• Capable of entering necessary data the Titan system.
• Skilled in interpreting and comprehending job tickets.
• Knowledgeable about departmental procedures and policies.