Fulfillment Associate

About the role

As a Fulfillment Associate, you will serve as the backbone for Fulfillment as a Service at Cart.com. Getting a package to a customer's doorstep is not an easy task. Our fulfillment associates should be ready to provide efficient and quality work for our clients and customers while solving problems as they come up. In this role, you will work closely with your floor manager, team leads, and fellow associates. This seat is expected to be eager to learn new things, be a team player, and be ready to find out of the box solutions.

What You'll Do

You are the magic behind the online shopping experience. Day-to-day tasks can include picking and packing product from our warehouse shelves, restocking and cycle counting inventory, or prepping and kitting special projects. Our associates should be ready to help any team within our warehouses that might need it most on any given day, be that inbound, outbound, inventory, returns, or wholesale.

• Support your team members with questions and requests
• Understand and strive to hit your expected target metrics and ask for support to help you get there
• Keep spaces organized and clean at all times
• Keep safety at top of mind; follow all safety procedures and bring up safety concerns as they arise
• Communicate clearly and candidly

Who You Are

• Brings a great attitude about life and work with you every day
• Have a desire to be a part of a good team and community
• Use attention to detail and are to ensure our brand obsession translates into hitting team SLAs
• Embodies our values with the goal of protecting and evolving our culture
• Quick learner
• Unafraid to ask questions
• Proposes creative solutions to tough problems
• Ensures a high level of detail and quality to all work tasks

What You've Done

No Experience Required

Nice to Haves

• Previous warehouse experience

Physical Demands & Working Conditions

• Able to withstand constant physical activity (standing, walking, bending, stooping over, reaching, etc.)
• Able to be on your feet all day
• Able to lift and carry up to 50 lbs. on occasion (document boxes, files, binders, and other items)
• Able to maintain attention and concentration for extended periods of time
• Able to work overtime
• Periodic exposure to heavy machinery/equipment and changing environmental conditions