FT Teller
About the role
Trax Credit Union is looking for a people-first Teller who loves creating great member experiences, building relationships, and making a positive impact with every interaction. In this role, you'll be a trusted first point of contact for our members. You'll handle transactions accurately, uncover member needs, and connect people with solutions that support their financial well-being.
Responsibilities
- Welcome members with a warm, friendly, and professional attitude
- Build relationships through conversation, active listening, and personalized service
- Process cash, check, and other routine transactions accurately and efficiently
- Maintain cash controls, balance work accurately, and follow operational procedures
- Identify member needs and recommend helpful products and services
- Support branch referral goals through natural, solution-focused conversations
- Make follow-up calls to strengthen member relationships and provide support
- Follow all policies, procedures, and regulatory requirements
- Work collaboratively with team members to support branch operations
Requirements
- Six months of customer service and/or cash handling experience, preferably in a financial institution
- Strong communication and people skills
- High school diploma or equivalent required
Schedule
This is a full-time position. Typical hours are Monday through Friday, 8:00 AM to 6:00 PM with occasional extended hours or weekends based on business needs.
Benefits
- Medical, Dental, and Vision coverage
- Employer-paid Short-Term & Long-Term Disability
- Life and AD&D Insurance
- 401(k) Retirement Plan
- Free Choice Plus Checking Account
- Exclusive Employee Financial Perks after 90 days on the job
- Loan discounts for consumer and home loans
Our Commitment
At Trax Credit Union, we don't just manage finances—we help people move forward. If you are passionate about making a difference, leading with integrity, and creating meaningful impact in your community, we encourage you to apply.