FT Teller

Onsite full-time position located at 102 W. Illinois, Vinita, OK 74301.

About the role

Ideal candidate is seeking long-term employment with room for advancement, is committed to excellent customer service while complying with policy and procedure, and has an outstanding personality.

Responsibilities

• Paying and receiving teller for retail and commercial businesses; knowledge of a Recycler useful
• Receives and processes multiple transactions with emphasis on accuracy
• Sells money orders and official checks
• Promotes BancFirst services through cross-selling banking products to new and existing clientele; minimum goals and sales incentives apply
• Provides extraordinary customer service at all times
• Consistently executes policies and procedures
• Performs other job-related duties or special projects as assigned
• Regular and consistent attendance and punctuality
• Maintains branch cash vault (if applicable)
• Performs opening and closing duties while maintaining security standards

Requirements

• High School Diploma/GED
• Strong customer service skills
• Knowledge of teller cash limits, teller machines, and preparation of teller work
• Ability to balance teller cash and maintain acceptable balancing percentages as defined by management
• Knowledge of consignment items and their issuance
• Able to perform in a highly sensitive environment, deal with confidential matters, and meet deadlines
• Works well individually and with a team while maintaining a positive attitude
• Must demonstrate a business professional image and demeanor
• Outstanding listening and communication skills, both written and verbal
• Works well under stress and deadlines while managing multiple tasks
• Critical thinking skills
• Excellent work ethic
• Ability to work various hours as assigned to meet the needs of the business (open/close branch)

Preferred Qualifications

• Previous teller experience a plus, but will train
• Bilingual (Spanish) a plus

Physical Requirements

• Constant use of computer screens
• Ability to operate a computer keyboard, use hand to finger, handle or feel, reach with hands and arms, and talk, see, or hear
• Intermittently standing, stooping, bending at the waist, walking, kneeling, or crouching
• Ability to sit and/or stand for long periods of time during the workday
• Long periods of typing and repetitive motion
• Ability to lift and/or move and carry 10-25 pounds (cash canisters, coin boxes/bags)

Benefits

Employees enjoy excellent benefits and a learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers.