FT Support Supervisor

About the Role

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory's design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company's guiding principle, expressed through Tory's collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you're prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory.

Why You'll Want to Join Our Team

• When you join us, you're joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry.
• Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
• We have the best team in the world and believe in paying competitively and rewarding high performance.
• Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life.
• We love seeing our employees wear our beautiful collections. You'll receive a generous employee discount and access to exclusive special offers.
• We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way.
• We believe in the importance of giving back and you'll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.

Responsibilities

• Act as greeter, runner, cashier, answering phones.
• Understand and execute operational policies and procedures.
• Pack and unpack shipments, organize the stock room to support product flow and the smooth running of the store.
• Lead by example, managing conflict and identifying opportunities to support the team in delivering a transformational customer experience.

Requirements

• 2 to 4 years experience in a high volume, customer-driven retail environment (stock-related experience a plus).
• Must have open availability for a flexible work schedule that meets the needs of the business, including overnights, evenings, holidays and weekend shifts.
• Ability to lift (at least 40 lbs), carry, push, pull, squat, kneel, twist, turn, climb ladders, crawl, reach, bend and stand for extended periods of time.
• Must be at least 18 years of age.

Pay

The compensation range for this position is 18.00 USD - 18.00 USD. Our offer will be based on your relevant experience and work location.

How We Work Together

• Adaptable – We change before we have to.
• Entrepreneurial – We own it.
• Collaborative – There's no "I" in Tory.
• Client & Brand Focused – We put ourselves in Tory's shoes.
• Live the Values – We show up for each other.
• Functional Expertise – We're constantly learning and growing.

#TeamTory Values

We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.