FT Supervisor

About the role

Supervisor contributes as an integral member of the store management team by implementing strategies and ensuring operational excellence.

Responsibilities

• Create a high-energy, compelling store experience through engaging consumers and modeling appropriate service behaviors.
• Proactively resolve consumer concerns in line with company policy and consumer satisfaction.
• Partner with the store manager on addressing significant consumer issues.
• Train new hires and current employees on LS&CO culture, product knowledge, service practices, loss prevention, store policies, and other associate responsibilities.
• Set expectations, coach, and foster an environment that encourages engagement, retention, and talent development.
• Deliver formal performance feedback in collaboration with store management.
• Handle cash handling and merchandise operations efficiently, including shipment processing, floor set, markdowns, and replenishment systems, while maintaining standards.
• Support store management in flexing business strategies and meeting or exceeding sales and performance goals.
• Serve as a supervisor in the absence of another member of management.
• Comply with all Levi's® Stores policies, procedures, and programs, and follow store management directives.
• Perform all essential job functions, including lifting up to 40 pounds.
• Stand, walk, kneel, squat, crouch, bend, stoop, talk, and hear as needed.
• Reach with hands and arms, type, reach overhead, and climb ladders as necessary.

Requirements

• Enjoy being busy and juggling multiple tasks in a fast-paced, deadline-oriented environment.
• Collaborate as a role model exhibiting behaviors aligned with company culture of inclusion and belonging.
• Be a self-starter with a growth mindset, enjoy learning new tools, and adapt to new initiatives.
• Hold progressive retail leadership experience and proven skills in supervising, coaching, and training.
• Be able to work a flexible schedule, including evenings, weekends, and holidays.
• Have reliable transportation.

Qualifications

• High school diploma or GED preferred.

Skills

• Strong communication and interpersonal skills.
• Ability to handle multiple tasks simultaneously.
• Customer service orientation.
• Leadership and coaching abilities.
• Flexibility and adaptability.

Benefits

• 401K match: $1.25 for every $1.00 contributed up to the first 6% of pay.
• Product discount of 60% off regular-price merchandise.
• Paid volunteer time and charity donation matching.
• Employee discount.
• Volunteer time off.
• Health and wellness benefits.
• Retirement savings plan with a 125% match on 401k contributions.
• Life-enhancing perks including free medical premiums, yoga, and more.

Pay

The pay range for this role is from the higher of the required minimum wage based on local, state, or federal requirements or $21.15 - $35.25 per hour, varying with experience and qualifications.