FT Store Asset Protection Coordinator ($18.95 - 27.25)
Hannaford Supermarkets · Morrisville, VT · 1 mo ago
Full-time
About the role
Hannaford Supermarkets started as a fresh produce vendor in Portland, Maine in 1883 and remains connected to its roots as a local market. The company actively partners with farmers and producers through its Local program, celebrating local foods, farmland preservation, traditions, and jobs. Hannaford was the first major U.S. supermarket to document that all its seafood products are sustainably harvested.
Primary purpose: Preventing and deterring theft and limiting loss of company assets/product in assigned store(s) through best‑in‑class service, healthy business partnerships, profit analysis, and investigations.
Responsibilities
- Assist the Asset Protection Department in shrink reduction activity, including internal & external theft, exception based reporting, and other audit functions assigned by the Regional Manager of Asset Protection.
- Develop knowledge of the criminal justice system and laws pertaining to private security practices.
- Maintain working relationships with local police and court systems.
- Complete and maintain accurate and appropriate reports and files.
- Maintain company and location averages for shoplifting apprehensions and deterrence.
- Detect, apprehend, and/or deter shoplifters following established company guidelines and state legal statutes.
- Make court appearances when necessary resulting from prosecution.
- Be proficient in Closed Circuit TV and other asset protection technologies and programs.
- Maintain extreme confidentiality of all related information and investigations.
- Assist the Regional Asset Protection Manager in training new Asset Protection Coordinators.
- Perform other duties as assigned.
Qualifications
- High school diploma or equivalent.
- Ability and willingness to learn the technical requirements of the job.
- Good written and verbal communication skills.
- Able to work independently and make quick, sound decisions.
- Ability to handle sensitive and confidential information.
- Ability to travel as required.
- Must meet minimum age requirements and pass a criminal background check.
- Must have sufficient visual acuity and audio capability to observe specific detail (e.g., product selection and concealment) via CCTV or in person.
- Must have the mobility to respond quickly to the front of store to apprehend shoplifters.
- Ability to use computers and other communication systems required to perform job functions.
- New York State: Must have a current New York State Security License or be able to obtain one (includes passing a required background check); assistance provided; must maintain license throughout employment and provide documentation as needed.
Schedule
- Asset Protection Coordinators work five, eight‑and‑a‑half‑hour shifts.
- Allowed one weekend (Saturday and Sunday) off per month.
- Must work at least one Sunday per month.
- Must work two nights per week until at least 9:00 PM; one of those nights must be Thursday, Friday, or Saturday, rotating weekly.
- Must adhere to established retail guidelines for breaks, meals, time off, and vacation requests.
- The Regional Asset Protection Manager may modify or complete the schedule at any time.