FT Sales Professional

About the role

The Sales Professional at Ralph Lauren Corporation is responsible for creating extraordinary client experiences within the Ralph Lauren brand. This role requires a passion for selling, developing client relationships, and exceeding sales goals.

Responsibilities

• Provide exceptional customer service and hospitality by greeting, listening, and assisting customers.
• Elevate the in-store experience by delivering memorable moments to every customer.
• Maintain customer correspondence to build and enhance relationships and drive sales.
• Drive consistent business through key product pillars, including full price volume across all Ralph Lauren lifestyles.
• Utilize technology and virtual selling to reach clients and offer the full breadth of Ralph Lauren products.
• Develop strong product knowledge across the RL Lifestyle catalogues.
• Be well-informed about the company history, current events, and general information about Ralph Lauren.
• Knowledgeable in current industry trends and technology, including familiarity with competition.
• Maintain a professional appearance and behaviors, following Ralph Lauren's dress, presentation, and grooming standards.
• Leverage all company initiatives related to product launches, customer experience, and selling.
• Adhere to company policies and procedures at all times.
• Assist with inventory, special events, and projects as needed.
• Perform opening and closing store duties as needed.
• Maintain open, professional, and ongoing communications with store management, peers, and corporate partners.
• Able to network and socialize with our target customers.

Requirements

• Relevant work experience preferred.
• Well-developed written and verbal skills.
• Excellent interpersonal skills with the ability to build and maintain strong working relationships.
• Strong organizational skills and attention to detail.
• Ability to multi-task and work in high-pressure environments.
• Self-starter/proactive mindset/passion for learning.
• Positive energy and genuine desire to work with people.
• Proficient in English, other languages a plus.
• Passion for the Brand and thriving in a selling environment.
• Strong computer skills preferred: Word, Excel, PowerPoint, Workday, and Outlook.
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap, and office; work around/with chemicals, lift up to 30 lbs., and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines.
• Ability to operate the register, stand, move, and walk for multiple hours.