FT Sales Associate

About the role

Lovesac is a fast-growing, design-driven furniture brand dedicated to helping people live more comfortably. We create innovative, adaptable furniture like our iconic Sacs and Sactionals, which are washable, reconfigurable, and built to evolve with our customers' lives. We focus on delivering Total Comfort™ without compromising on style or sustainability.

Responsibilities

• Greet clients with energy and optimism, actively selling while executing the Lovesac selling process, maintaining a strong personal quote pipeline, and consistently following up to drive conversion.
• Drive results by building genuine connections that fuel loyalty, repeat business, and brand advocacy, while embracing change and new opportunities.
• Own your customer journey end-to-end, using curiosity and adaptability to uncover needs, deliver exceptional service, and build lasting client relationships.
• Demonstrate strong product knowledge while creating a fun, engaging experience—delivering compelling brand tours, meaningful education, and confidently closing sales.
• Take ownership of your performance, operating with confidence, strong decision-making, and disciplined execution to consistently meet and exceed sales goals and KPIs.
• Represent Lovesac’s values by contributing to an inclusive, respectful environment for all customers and teammates where belonging is real, diverse perspectives are valued, and everyone can do their best work.
• Show up with accountability, flexibility, and a willingness to learn, grow, and take feedback.
• Build authentic relationships through genuine connections and everyday interactions that strengthen brand awareness.
• Support daily store operations, opening/closing, inventory, visual standards, and promotions, while upholding brand standards and using store systems and data to prioritize work and drive efficient, customer-focused execution.
• Deliver on brand standards, safety, and policies in a way that feels approachable and customer-first, while contributing to a positive team environment and protecting the business.
• Stay curious and flexible, taking on additional priorities and special projects to keep the store, team, and brand growing.

Qualifications

• 18 years of age or older.
• Minimum of 1 year of experience in a retail or customer service role.
• Able to effectively utilize technology for sales and customer support including demonstrating products, assisting customers, and utilizing internal CRM systems to enhance customer experience and drive future outreach.
• Able to stand and walk for extended periods, up to 8 hours per shift.
• Must be able to move objects (including medium to large furniture items up to 75 pounds) from a lower to a higher position or horizontally from position-to-position and be able to assemble furniture while working on the selling floor.

Benefits

• Financial Well-Being: Performance Based Quarterly Bonus, 401(k) with Company Match, Basic Life/ADD, STD and LTD coverage, Paid Parental Leave, Paid Time Off, Dependent care savings plan, Commuter and parking plans, Legal and ID Theft plans, Pet Insurance, Associate Discount
• Physical Well-Being: Medical, Dental and Vision Plans, Health savings accounts, Wellness and Gym Discounts
• Social Well-Being: Associate Resource Groups, Lovesac Gives Back
• Emotional & Mental Well-Being: Employee Assistance Program (EAP), Teladoc

Pay

Our associate pay varies based on factors such as location, qualifications, experience, skill level, and competencies.

Schedule

This position regularly requires standing, walking, bending, twisting, kneeling, reaching, stooping, crawling, and climbing. It may also require occasional lifting of objects up to 75 pounds.