FT Pharmacy Technician Certified

Primary Purpose

The employee performs the functions of this position in clean, well-lighted temperature controlled, and well ventilated environment. Position requires contact with controlled substances as well as other pharmaceutical products.

Responsibilities

• Support and work with pharmacist to achieve outstanding pharmaceutical care
• Assist pharmacist, under their direct supervision, with filling of prescriptions
• Greet and provide customers with prompt and courteous service and assistance
• Operate pharmacy systems including register, computer software, and telephone
• Assist in maintenance of third party prescription information and resolution of rejected adjudication
• Maintain insurance/counseling log
• Maximize sales through excellent customer service
• Follow all company policies, procedures and practices
• Order, stock, maintain and return pharmacy inventory through proper supplier
• Maintain pharmacy department supplies (e.g. bottles, bags, labels, staples, etc.)
• Receive and obtain information needed on written prescriptions or telephone refill requests from customers
• Maintain organized filing system for invoices, manual insurance claims, daily reports, etc.
• Relay specific communications to customers from technician or pharmacist processing prescription
• Support company safety standards
• Communicate any needed equipment repairs or maintenance work needed
• Works with Pharmacy Manager, Store Manager and pharmacy personnel to execute marketing plans and programs
• Assist in processing pharmacy outdates and credits including keeping inventory free from outdated product
• Performs other duties as assigned by Pharmacy Manager or Store Manager
• Adhere to all company guidelines, policies and standard practices

Requirements

• Hold Pharmacy Technician Certification from an authorized accrediting organization
• Demonstrated competence in effective communications skills and customer relations
• Unrestricted ability to handle and process Medicaid and Medicare prescriptions
• Ability and desire to communicate effectively with customers, associates, other health professionals
• Willingness to work a flexible schedule consistent with a stimulating retail environment
• Ability to work accurately and efficiently
• Able to read, write and perform basic math functions
• Maintain confidentiality of customer and company information
• Understand pharmacy inventory control procedures, including special requirements for controlled substances
• Understand Pharmacy Standard Practice Manual
• Share responsibility for department maintenance and cleanliness

Physical Requirements

• Some minor lifting (less than 25 lbs.) is required
• The employee will be required to stand for extended periods of time during working hours

Preferred Qualifications

• Prior retail pharmacy experience