FT Pharmacy Technician Certified

Location: Virginia Beach, VA (Store 02236)

About the Role

The employee performs the functions of this position in a clean, well-lighted, temperature-controlled, and well-ventilated environment. Position requires contact with controlled substances as well as other pharmaceutical products.

Responsibilities

• Support and work with pharmacist to achieve outstanding pharmaceutical care.
• Assist pharmacist, under their direct supervision, with filling of prescriptions.
• Greet and provide customers with prompt and courteous service and assistance.
• Operate pharmacy systems including register, computer software, and telephone.
• Assist in maintenance of third-party prescription information and resolution of rejected adjudication.
• Maintain insurance/counseling log.
• Maximize sales through excellent customer service.
• Follow all company policies, procedures, and practices.
• Order, stock, maintain, and return pharmacy inventory through proper supplier.
• Maintain pharmacy department supplies (e.g., bottles, bags, labels, staples, etc.).
• Receive and obtain information needed on written prescriptions or telephone refill requests from customers.
• Maintain organized filing system for invoices, manual insurance claims, daily reports, etc.
• Relay specific communications to customers from technician or pharmacist processing prescription.
• Support company safety standards.
• Communicate any needed equipment repairs or maintenance work needed.
• Work with Pharmacy Manager, Store Manager, and pharmacy personnel to execute marketing plans and programs.
• Assist in processing pharmacy outdates and credits including keeping inventory free from outdated product.
• Perform other duties as assigned by Pharmacy Manager or Store Manager.
• Adhere to all company guidelines, policies, and standard practices.

Requirements

• Hold Pharmacy Technician Certification from an authorized accrediting organization.
• Demonstrated competence in effective communications skills and customer relations.
• Unrestricted ability to handle and process Medicaid and Medicare prescriptions.
• Ability and desire to communicate effectively with customers, associates, and other health professionals.
• Willingness to work a flexible schedule consistent with a stimulating retail environment.
• Ability to work accurately and efficiently.
• Able to read, write, and perform basic math functions.
• Maintain confidentiality of customer and company information.
• Understand pharmacy inventory control procedures, including special requirements for controlled substances.
• Understand Pharmacy Standard Practice Manual.
• Share responsibility for department maintenance and cleanliness.

Preferred Qualifications

• Prior retail pharmacy experience.

Physical Requirements

• Some minor lifting (less than 25 lbs.) is required.
• Required to stand for extended periods of time during working hours.