FT Overnight Bakery- 3am-11am- 1666

About the Role

We are searching for full-time energetic and dedicated Overnight Bakery Team Members (3am-11am, including a weekend day) at 3666 Main St in Piffard, NY. You will design, execute, and perform quality checks on ingredients and finished products, use icing, glazes, fillings, and decorations to enhance item presentation, and process orders from customers. The ideal candidate is efficient, friendly, and focused on food quality and customer satisfaction.

Responsibilities

• Ensure bakery products are always fresh and accurate, following all company procedures and adhering to product shelf-life standards.
• Deliver consistent and outstanding guest service by maintaining an appealing showcase with a variety of high-quality products.
• Enhance the guest and employee experience through friendly and attentive behavior, following the S.E.T. Principles: Smile, Eye Contact, Thank You.
• Employ proper procedures to ensure accuracy in every order and prepare and finish products to meet quality standards.
• Support speed of service targets by working efficiently to fill orders and meet guests' needs.
• Promptly address guest concerns or complaints, taking responsibility for service recovery and ensuring guest satisfaction.
• Follow all operational standards and guidelines for product preparation and equipment operation.
• Monitor inventory of bakery products in the fridge and freezer and prepare products as needed.
• Prepare products in appropriate quantities to minimize waste and record prepared items and waste on the production sheet.
• Respond to showcase and product needs communicated by the Restaurant Front; assist in serving guests when necessary.
• Regularly monitor and record temperatures of required products, fridges, and freezers.
• Maintain a clean and organized kitchen to ensure readiness for rush periods and timely service.
• Adhere to all restaurant policies, procedures, and standards.
• Work in compliance with occupational health and safety legislation, following safe work practices and procedures.
• Use personal protective equipment or clothing as required.
• Report any injuries, accidents, unsafe conditions, or contraventions of health and safety regulations promptly.
• Operate equipment and machinery safely to ensure the well-being of everyone.
• Clean workstations and equipment, and perform other duties to ensure the bakery area is well-stocked and operating smoothly.

Qualifications

• Organized, decisive, and attentive with a focus on food quality and customer satisfaction.
• Passionate about hospitality and committed to providing exceptional products and service.

Physical Demands and Working Environment

The role is performed in a busy quick food service restaurant with frequent communication with customers and other employees. Employees must be able to prepare a variety of food and beverage items and work with or train other employees. There are frequent interruptions, tasks, and position changes.

• Stand for prolonged periods of time; stoop, bend, kneel, crouch, reach, and twist.
• Lift, carry, push, and/or pull light to moderate amounts of weight from <5 – 50 lbs.
• Operate cash register system requiring repetitive hand movement and fine coordination, including use of electronic devices.
• Frequent exposure to cold/freezing temperatures (walk-in freezers/coolers) and high heat temperatures (working with ovens).
• See in the normal visual range with or without correction.
• Hear in the normal audio range with or without correction.
• Ability to use and wear a headset, if needed, to take and process customer orders.
• Regular and predictable attendance is an essential function of this job.

Schedule

Full-time, overnight shift (3am-11am), including a weekend day.