Jobs · Finance · California

FT Night Auditor

Crescent Hotels & Resorts · Los Angeles, CA · 1 mo ago
On-siteFinanceFull-time
We need to output HTML fragment with sections: About the role? Actually we need to use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should only include sections that have real specific content. The posting includes: description of company (maybe About the role?), responsibilities (daily tasks), requirements (experience, skills), qualifications (maybe same as requirements?), skills (knowledge of Otelier and Opera Cloud), benefits (benefit plan, 401K matching, flexible scheduling, competitive wages, discounts). Pay: "Highly competitive wages" - that's specific enough? It says "Highly competitive wages" but not a number. The rule: never emit a heading followed by filler/placeholder text like "commensurate with experience", "not specified", "N/A", "varies", "TBD". "Highly competitive wages" is vague but still a statement; is that considered filler? It's not a specific number, but it's a statement about pay. The instruction: "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state "Highly competitive wages" and "Flexible scheduling". So we can include Pay and Schedule sections with that content. Benefits: they list benefit plan, 401K matching, discounts. So include Benefits. We need to avoid repeating job title as heading. No Job ID. Remove boilerplate: EEO, legal, etc. We need to preserve all substantive information. So we need to include the company intro paragraph maybe as About the role? Or maybe we can have a short intro paragraph before sections? The instruction: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. Thus we can start with a

    containing the introductory blurb about Crescent Hotels & Resorts (the first paragraph). Then sections. Let's extract content: Intro: "At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright" Then: "We Are Looking For Our Next Great Team Member To Join Our Front Office Team." Then: "We Are Committed To Providing You With An exceptional benefit plan for associates & family members 401K matching program Flexible scheduling to allow you to focus on what is important to you Highly competitive wages Discounts with our Crescent managed properties in North America for you & your family members along with Hyatt Hotel Associate discount worldwide." Then: "Here Is What You Will Be Doing Each Day You will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly during the overnight shift. You will check in guests, answer phones and take reservations, respond to guest complaints, requests and emergencies, process invoice and reconcile accounts. Investigate and resolve out-of-balance accounts, keep accurate financial records and ledgers, help prepare for forecasts and audits." Then: "Does this sound like you? You have at least 1-2 years of hotel front office experience or prior experience as a Night Auditor. You have an eye for detail and a passion to provide quality of service to our guests. You have prior Hyatt brand experience, excellent computer, customer service and communication skills. Knowledge of Otelier and Opera Cloud preferred." Then: "Our Differences Are What Make Us Great At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture." Then EEO boilerplate to remove. Thus sections: - About the role: maybe the intro paragraph plus the "We Are Looking For..." line? Could be considered About the role. - Responsibilities: the daily tasks list. - Requirements/Qualifications/Skills: we have experience requirement, eye for detail, passion, prior Hyatt brand experience, excellent computer, customer service and communication skills, knowledge of Otelier and Opera Cloud preferred. Could split: Requirements (experience), Qualifications (maybe same), Skills (specific skills). But we should avoid thin sections. Perhaps combine Requirements and Qualifications into one section? But instruction says we can use those headings if we have content. We could have Requirements (experience), Skills (technical and soft skills). Qualifications maybe not needed if overlapping. Better: Use Requirements for experience and Hyatt brand experience; Skills for eye for detail, passion, computer, customer service, communication, knowledge of Otelier and Opera Cloud. But we need to avoid duplication. Let's decide: - About the role: intro paragraph + "We Are Looking For Our Next Great Team Member To Join Our Front Office Team." - Responsibilities: list of duties. - Requirements: "You have at least 1-2 years of hotel front office experience or prior experience as a Night Auditor. You have prior Hyatt brand experience." - Skills: "You have an eye for detail and a passion to provide quality of service to our guests. You have excellent computer, customer service and communication skills. Knowledge of Otelier and Opera Cloud preferred." - Benefits: list: exceptional benefit plan for associates & family members, 401K matching program, Flexible scheduling to allow you to focus on what is important to you, Highly competitive wages, Discounts with our Crescent managed properties in North America for you & your family members along with Hyatt Hotel Associate discount worldwide. - Pay: "Highly competitive wages" (but already in Benefits). Might be redundant. Since we already have Pay section maybe we should not duplicate. The instruction: prefer a few substantive sections over many thin ones. So maybe we omit Pay and Schedule sections and include those details in Benefits. However they said include Pay/Schedule/Benefits sections only if posting actually states them. It does state Flexible scheduling and Highly competitive wages. But we could incorporate them into Benefits as bullet points. That would avoid thin sections. The instruction: "Prefer a few substantive sections over many thin ones." So better to combine Pay and Schedule into Benefits. Thus sections: About the role, Responsibilities, Requirements, Skills, Benefits. We need to use

    for each section heading. Inside each section, use

    for prose,

    • for lists. Let's craft: not needed; just output HTML fragment. We'll output:

      About the role

      At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We Are Looking For Our Next Great Team Member To Join Our Front Office Team.

      Responsibilities

      • Provide excellent customer service to guests and keep the front desk and accounting operations running smoothly during the overnight shift.
      • Check in guests, answer phones and take reservations.
      • Respond to guest complaints, requests and emergencies.
      • Process invoice and reconcile accounts.
      • Investigate and resolve out-of-balance accounts.
      • Keep accurate financial records and ledgers.
      • Help prepare for forecasts and audits.

      Requirements

      • At least 1-2 years of hotel front office experience or prior experience as a Night Auditor.
      • Prior Hyatt brand experience.

      Skills

      • Eye for detail and a passion to provide quality of service to guests.
      • Excellent computer, customer service, and communication skills.
      • Knowledge of Otelier and Opera Cloud preferred.

      Benefits

      • Exceptional benefit plan for associates & family members.
      • 401K matching program.
      • Flexible scheduling to allow you to focus on what is important to you.
      • Highly competitive wages.
      • Discounts with Crescent managed properties in North America for you & your family members.
      • Hyatt Hotel Associate discount worldwide.
      We should ensure no boilerplate. No EEO. Good. Check that we didn't repeat job title. No. All content preserved? We omitted the "We Are Committed To Providing You With An exceptional benefit plan..." line but we captured that in Benefits bullet. Also omitted "We Are Looking For..." line but we included in About the role. Good. We omitted the "Does this sound like you?" line but we incorporated into Requirements/Skills. Good. We omitted the "Our Differences Are What Make Us Great..." diversity statement. That is substantive; should we include? It's about diversity and inclusion. It's not covered in any section. Could be part of About the role or a separate section like "Culture" but we only have allowed headings list. Could we add a section like "About the role" to include that? The About the role section currently includes intro and the "We Are Looking For..." line. We could add the diversity statement there as well. It's substantive. Let's add it to About the role after the intro. Thus About the role paragraph will be longer: include the diversity statement. Let's rewrite About the role:

      At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We Are Looking For Our Next Great Team Member To Join Our Front Office Team. At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture

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