FT Night Audit

About the role

The Night Auditor oversees the day-to-day night operations of the property, including front desk operations, financial reconciliation, and reporting. This role ensures a safe and secure environment for guests and team members while addressing guest issues and maintaining clear communication across departments.

Responsibilities

• Oversee nightly property operations, including front desk and financial reconciliation.
• Ensure confidentiality of guest information and hotel data.
• Maintain a safe and secure environment; report security concerns immediately.
• Resolve guest issues and concerns as they arise.
• Communicate updates, changes, or issues to all departments.
• Conduct routine property walks to monitor guest safety and security.

Requirements

• Minimum 1 year of hospitality experience; 2 years of hotel/clerk experience strongly preferred.
• Strong written and verbal communication skills; bilingual (English/Spanish) preferred.
• Proven problem-solving and conflict resolution abilities.
• Ability to secure the property by patrolling halls and ensuring doors are locked.
• Strong customer relations skills.
• Proficiency in Microsoft Office (Outlook, Excel, Word).

Benefits

• Daily pay option.
• Paid time off and holiday pay.
• Comprehensive benefits: Medical, Dental, Vision, Disability, 401K.
• HSA/FSA plans with employer contribution.
• Employee discounts on lodging, dining, spa, golf, and retail.
• Referral bonuses.
• Employee Assistance Program.
• Volunteer opportunities ("Columbia Cares").
• Committee and task force participation (e.g., DEI, career growth).
• Access to an online learning platform.
• Third-party perks (e.g., pet insurance, rental cars, event tickets).

About the workplace

The Stephanie Inn, located in Cannon Beach, is Oregon’s premier oceanfront boutique hotel. It offers stunning views of Haystack Rock, the Pacific Ocean, and the Coastal Range, providing luxurious sophistication and personalized service in an inspiring sanctuary for relaxation.

Columbia Hospitality, the management company, is a values-driven organization focused on creating exceptional experiences. Their inclusive, people-first culture emphasizes accountability, creativity, enthusiasm, honesty, inclusion, and respect.