FT Front Desk Agent-DoubleTree by Hilton Weekly pay

About the role

The FT Front Desk Agent at DoubleTree by Hilton is responsible for providing exceptional guest service, managing room reservations, and ensuring a welcoming environment.

Responsibilities

• Welcoming guests and assisting with check-in/check-out procedures
• Managing room reservations and availability
• Handling guest requests and complaints
• Maintaining cleanliness and order in the front desk area
• Processing payments and handling cash transactions
• Ensuring compliance with hotel policies and safety protocols

Requirements

• High school diploma or equivalent
• At least 1 year of customer service experience
• Ability to communicate effectively both verbally and in writing
• Basic computer skills, including Microsoft Office
• Knowledge of hotel operations and procedures
• Ability to work flexible hours, including weekends and holidays

Qualifications

• Proficiency in English
• Positive attitude and excellent interpersonal skills
• Ability to handle multiple tasks simultaneously
• Experience with point-of-sale systems

Skills

• Customer service skills
• Attention to detail
• Problem-solving abilities
• Time management

Benefits

• Comprehensive health insurance
• Flexible scheduling options
• Professional development opportunities
• Accommodations for employees with disabilities

Pay

Weekly pay

Schedule

Flexible schedule, including weekends and holidays