FSQA Technician

About the role

Boar’s Head Brand has been the name you can trust for quality products and service since 1905. Our vision is to nourish the human spirit through the love of food. Our secret ingredient has always been our people. We are a company that believes we win when we work together and connect over a passion for the highest standards in food.

Responsibilities

• Monitor the Distribution Center for Regulatory and customer compliance.
• Provide guidance and/or support as it relates to quality concerns raised by internal colleagues and/or distributors.
• Follow up on quality issues as they relate to inventory, as well as customer complaints received.
• Complete special projects as assigned by the FSQA Manager/Supervisor.
• Analyze product returns and products in inventory to identify trends in quality issues.
• Conduct daily walkthrough of the distribution center and communicate any potential food safety/food quality and/or sanitation issues to the FSQA Manager and Department.
• Prepare the Executive Kitchen for all Product Sensory Evaluations.
• Ensure correct products are ordered/picked for Product Slicing; coordinate weekly shipping of products to any plants, as needed.
• Conduct Truck Audits daily and communicate non-conformances to Operations Mgmt./FSQA Mgr.
• Follow up on customer complaints to ensure our current inventory isn’t compromised.
• Verify that QCP records (e.g., Cooler records, Scale Verification records, etc.) are accurately completed and up to date.
• Cookordination the communication process for when the product is either placed on hold/or released.
• Coordinate the communication process for when the product is either placed on hold/or released.
• Perform sanitation inspections of warehouse & deli areas for cleanliness.
• Prepare reports on inspection findings and incidents.
• Collect, evaluate, and send samples to outside labs for product analysis.
• Communicate with Distribution Center/Plants on Quality and Customer issues.

Qualifications

• High School Diploma or GED Diploma plus additional specialized training in a food environment, verifying product quality.
• At least 3-5 years of progressive work experience.
• A valid Driver’s License.
• Serve Safe Certified or able to attend a course and successfully pass the certification exam.
• Preferably HACCP trained or be able to attend a training course and successfully complete a training course.
• Preferably Certified as an FSQA Technician or able to successfully complete a course by a certifying body (i.e., ASQ, etc.).

Physical Demands

• Able to lift overhead up to 30 pounds.
• Able to stand and/or walk for extended periods of time.
• Sufficient senses to perform effective organoleptic evaluations (corrected sensory ability is acceptable).
• Must be able to work in both warm and cold environments.
• Capable of withstanding loud noises, fast-moving machinery, etc.

Work Environment

• Must be able to work in a fast-paced warehouse environment.
• Travel required is less than 40% to attend training courses or other duties, as needed.