FSQA Supervisor

About the role

The Food Safety and Quality Assurance (FSQA) Supervisor provides guidance, coaches, and trains technicians to deliver maximum quality in a profitable manner while upholding quality control standards. Duties include monitoring employees, organizing workflows, analyzing manufacturing process efficiency, performing product testing, ensuring standards and product integrity are maintained, and ensuring inbound/outbound products meet all quality control and safety standards.

Responsibilities

• Assists FSQA Management in developing and maintaining Standard Operating Procedures (SOPs) and program instructions
• Works with Production Managers, Supervisors, and Leads to monitor and document food safety and quality of raw and finished products; reports deviations from quality of service that may become potential liabilities
• Supervises time and production records as required
• Ensures product is processed to the company's HACCP/HARPC programs
• Informs FSQA Management of any food safety issues
• Implements and manages food safety corrective actions
• Prioritizes and performs position responsibilities accurately and to deadline
• Provides assistance to local and corporate management in carrying out changes to the food safety system; assists in creating, reviewing, authenticating, and maintaining food safety system documents including SOPs and programs, working in collaboration with the Quality Assurance team; aids in maintaining document registers and documentation
• Provides daily monitoring of FSQA personnel to ensure compliance with the food safety system; performs or directs formal audits on GMP
• Ensures training of facility personnel on GMPs, Risk Preventive Controls, Hazard Analysis, Pre-requisite programs, and other applicable food safety system elements
• Safely keeps records of all facility analytical results; immediately reports out-of-specification results to the FSQA Regional Manager – East
• Keeps documented reports of analytical results submitted to FSQA Regional Manager – East; responsible for tracking and reporting data trends
• Responsible for FSQA Techs inspecting raw materials coming in; investigates non-conformance and product complaints; provides leadership for the facility team in performing self-audits
• Responsible for hosting visitors to the facility with the Plant Manager, including regulatory and customer representatives
• Knows and understands applicable FDA regulations and GMPs
• Possesses an innovative, resourceful, and proactive disposition, committed to ensuring continuous improvement of capacity and quality service
• Performs other duties as assigned

Requirements

• Bachelor's degree in chemistry or related field (biology, microbiology, or food science)
• Must have, or achieve within a reasonable timeframe, certification in SQF, HACCP, and GMP programs and equipment
• Leadership: demonstrated ability to lead people and get results through others
• Supervision, including employee hiring and retention, performance review, and discipline
• Knows and understands applicable FDA regulations and GMPs

Preferred Qualifications

• Minimum 2 years of QA leadership experience required, preferably in the food manufacturing industry
• Previous supervisory experience in a USDA and/or FDA food manufacturing/processing environment is strongly desired
• Quality Assurance Certification in SQF, HACCP, and GMP
• Good computer skills, including Word and Excel
• Planning: ability to think ahead and plan over a 30-day time span and prepare action plans to achieve results
• Ability to balance and achieve positive results in safety, quality, productivity, cost, and employee relations
• Ability to manage time effectively, including consistently being on time to work, meetings, and training sessions
• Ability to manage multiple priorities

Working Conditions

• Position performed both within office environment and on the production floor, which is a wet/cold environment (around 35°F) located within a manufacturing, warehousing, and production type facility; must be able to withstand cold temperatures
• Largely static role with standing; requires ability to perform repetitive bending and standing; ability to lift 10-35 lbs. repetitively and up to 45 lbs. occasionally; must be able to push/pull up to 250 lbs. on rollers occasionally
• Hourly employees: facilities may process, pack, and store products containing allergenic food ingredients as referenced by the FDA; team members who may come in direct contact must be able to work with these ingredients
• Salaried/remote employees: occasional exposure to allergenic ingredients may occur; inform your direct manager of any food allergies