FSQA Supervisor 3rd Shift
Westrock Coffee Company · Little Rock, AR · 2 wk ago
Management$75k/yrFull-time
Job Duties
- Enforce formal QC processes and ensure adherence to company standards.
- Supervise, coach, and mentor QC team members; resolve conflicts and maintain team motivation.
- Ensure proper training and development plans for QC staff; conduct annual performance assessments.
- Ensure compliance with Good Manufacturing Practices (GMP) and assist in policy development.
- Identify and implement process improvements.
- Collaborate cross-functionally to resolve issues and implement feedback from management.
- Apply testing standards and plans to meet deadlines and evaluate team performance.
- Conduct QA testing as needed and document results to support production trials.
- Review quality records and manufacturing documentation for compliance and accuracy.
- Ensure adherence to SOPs related to quality control and food safety programs.
- Manage quality support programs such as: Non-Conforming Product program, Customer Complaints, including investigations, root cause analysis, and corrective action implementation & verification.
- Foster a respectful and professional work environment, ensuring all team interactions reflect company values and support a positive workplace culture.
Qualifications
- 3+ years of experience in food safety, quality assurance, or related field.
- Supervisory/leadership experience in manufacturing consumer packaged goods, or food environment.
- Excellent communication, leadership, and problem-solving skills.
- Proficiency in computer operations and Microsoft Office applications.
- Demonstrated ability & commitment to fostering a respectful, professional, and inclusive work environment.
- Ability to model and promote team values such as integrity, collaboration, and continuous improvement.