FSQA Manager

About the role

Domino’s is a purpose-inspired, performance-driven company powered by exceptional people who are committed to feeding the power of possible—one pizza at a time. Founded in 1960 as a single store in Ypsilanti, Michigan, Domino’s has grown into the largest pizza company in the world, with more than 22,300 stores across 90+ markets. Our success is built on the strength of our people, technology, and franchise system. As a leader in innovation, we continue to transform the pizza and QSR industry while creating opportunities for team members to learn, grow and thrive.

Responsibilities

• Lead end-to-end commercialization activities for new ingredients, suppliers, and product renovation initiatives from concept through full-scale implementation.
• Serve as the technical authority for supplier qualification and approval, scale-up activities, troubleshooting, plant trials and validation, product evaluations, risk assessment and mitigation, project management, timeline management, specifications, and technical standards.
• Lead complex innovation, renovation, supply continuity, supplier onboarding, and ingredient qualification projects that support innovation and supply chain initiatives.
• Review, create, and modify ingredient and supplier specifications, including product attributes, analytical measures, and technical standards.
• Partner on cross-functional teams as a subject matter expert, communicating the impact of changes to leadership and supporting ingredient quality and brand standards.
• Identify and lead implementation of process improvements that enhance quality, consistency, cost optimization, and development processes, including SOPs, specifications, and procedures.
• Lead food safety and quality assurance activities related to ingredient commercialization, supplier qualification, product evaluations, and technical standards while identifying system gaps and implementing risk-reduction solutions.
• Guide, develop, and oversee plans for consumer and analytical product testing to support product evaluation and decision-making.

Qualifications

• Bachelor’s degree in Food Science or a related field, or equivalent experience and expertise.
• Minimum 10 years of experience in Food Safety & Quality Assurance or Product Development, preferably within the QSR industry.
• Relevant food safety certification or equivalent, such as ServSafe, HACCP, IFT, Food Analysis, Food Testing, Food Processing, Lean Manufacturing, or similar evidence of continued education.
• Strong knowledge of test plan development, data collection, statistical analysis, and data summarization, with the ability to communicate findings and recommendations to leadership.
• Strong analytical, presentation, written, and verbal communication skills with outstanding attention to detail.
• Proven background in food manufacturing, quality management, food safety, and manufacturing troubleshooting.
• Advanced problem-solving and decision-making skills.
• Ability to understand and monitor market-relevant data streams to anticipate impacts and proactively plan to protect customers and consumers.
• Outstanding relationship-building skills and the ability to interact effectively with diverse stakeholders.
• Excellent product and equipment knowledge and troubleshooting skills.
• Ability to be on call 24 hours a day and travel without extended notice.
• Ability to travel approximately 30%.

Benefits

• Paid Holidays and Vacation
• Medical, Dental & Vision benefits that start on the first day of employment
• No-cost mental health support for employee and dependents
• Childcare tuition discounts
• No-cost fitness, nutrition, and wellness programs
• Fertility benefits
• Adoption assistance
• 401k matching contributions
• 15% off the purchase price of stock
• Company bonus